BRE BLAYE
Jerome,Idaho
Summary
Customer Service professional with 21 years of experience in multiple areas of expertise. Demonstrated leadership to promote sales and increase morale within co-workers. Skilled with multi-tasking to work in Sales and Customer Service.
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
23
23
years of professional experience
Work History
Service/Culinary Manager
Olive Garden
Twin Falls, Idaho
05.2021 - Current
- Supervised kitchen operations at Olive Garden, maintaining food quality and service standards.
- Trained culinary team on recipes, portioning, sanitation, and safety procedures.
- Managed inventory ordering, stock rotation, and kitchen supply organization.
- Coordinated schedules with front-of-house and back-of-house teams.
- Coached cooks on productivity, teamwork, and guest-focused service expectations.
- Monitored kitchen staff to ensure compliance with company expectations of taste, speed and presentation.
- Analyzed business operations to identify cost-saving opportunities and improve efficiency.
Bartender/Team Trainer/ Service Professional
Olive Garden
Twin Falls, Idaho
01.2019 - 05.2021
- Prepared mixed drinks and cocktails following Olive Garden beverage recipes.
- Checked guest IDs and followed alcohol service policies.
- Greeted guests and took drink orders at bar and tables.
- Coached staff on equipment use, workflow steps, and quality expectations.
- Trained bartenders on service standards, drink recipes, and bar procedures.
- Managed food safety standards across kitchen operations and storage areas.
- Monitored ingredient inventory and ordered supplies for daily production.
- Followed recipes, portioning, and presentation guidelines for consistent dish quality.
- Trained new kitchen staff on prep, sanitation, and service routines.
- Maintained clean work areas, equipment, and food handling surfaces.
Service Advisor
Rob Green Buick, Gmc
Twin Falls, Idaho
01.2018 - 10.2019
- Greeted Buick and GMC customers, reviewed service concerns, and scheduled repair appointments.
- Wrote repair orders and documented customer complaints for service department technicians.
- Explained maintenance recommendations, warranty coverage, and approved repairs to vehicle owners.
- Checked vehicle histories, maintenance records, and prior repairs before recommending service work.
- Coordinated with technicians to track inspection progress and update customer service timelines.
Key Holder/ Bartender/ Server
Outback Steakhouse
Twin Falls, ID
04.2016 - 01.2018
- Opened and closed Outback Steakhouse shifts using restaurant checklists.
- Monitored dining room, bar, and host stand for service flow.
- Assisted managers with cash handling, drawer counts, and safe procedures.
- Trained new team members on guest service and POS use.
- Enforced company policies, safety standards, and shift responsibilities.
Assistant/ Receptionist
Idaho Economic Development, LLC
01.2010 - 01.2015
- Assisted CEO of company to reach out to new growth for communities of Idaho.
- Scheduled meetings and coordinated calendars for Idaho economic development staff.
- Managed incoming mail, deliveries, and outgoing correspondence for office operations.
- Prepared reception paperwork and maintained confidential office records.
Customer Service Rep
Teleperformance USA.
Boise, Idaho
01.2006 - 01.2011
- Received Employee of the month Award, August 2007
- Multi-tasked and Helped customers with bill questions and technical support.
- Provided co-workers with different learning techniques.
- Assisted with escalated calls as a Mentor.
- Traveled out of state as a Lead in training classes for new-hires.
- Head Leader of Morale Committee and powerpoint presentations for Awards of that quarter.
Hostess/Server
Cheerleaders Sports Bar & Grill
Eagle, Idaho
01.2005 - 01.2006
- Greeted Guests to seating preferences upon arrival of restaurant.
- Experienced different techniques of serving and understanding restaurant guidelines.
- Helped with Ex-po and dishwasher when needed.
Sales Representative/Cashier
Babies R' Us
Meridian, Idaho
01.2004 - 01.2005
- Processed sales, returns, and exchanges through point-of-sale system
- Guided customers through registry setup and gift selection
- Explained stroller, car seat, and nursery furniture features
- Maintained merchandise displays and stocked baby product aisles
- Answered customer questions about product safety and store policies
- Built trust with families through friendly service at Babies R' Us
Education
Boise State University -
Boise State University
Boise, IDMeridian High School -
Meridian High School
Meridian, IDSkills
- Team leadership
- Clear communication
- Foodservice management professional
- ServSafe manager
- Shift scheduling
- Food cost control
- Inventory ordering
- Kitchen operations
- Attention to detail
- Allergen awareness
- Sanitation standards
- Profit and loss
Phone
cell, (208)284-9810
Timeline
Service/Culinary Manager
Olive Garden
05.2021 - Current
Bartender/Team Trainer/ Service Professional
Olive Garden
01.2019 - 05.2021
Service Advisor
Rob Green Buick, Gmc
01.2018 - 10.2019
Key Holder/ Bartender/ Server
Outback Steakhouse
04.2016 - 01.2018
Assistant/ Receptionist
Idaho Economic Development, LLC
01.2010 - 01.2015
Customer Service Rep
Teleperformance USA.
01.2006 - 01.2011
Hostess/Server
Cheerleaders Sports Bar & Grill
01.2005 - 01.2006
Sales Representative/Cashier
Babies R' Us
01.2004 - 01.2005
Boise State University -
Boise State University
Meridian High School -
Meridian High School