Bre Owens
Sacramento,CA
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
16
16
years of professional experience
Work History
Vision Assistant
Procare Therapy/ EGUSD
05.2023 - Current
- Transcribed educational materials into Braille for visually impaired students.
- Conducted one-on-one sessions with students weekly
- Worked with virtual Braille specialist
- Provided hands on support to students with vision impairment
Behavior Technician
Maxim
11.2022 - 05.2023
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
Mail Coordinator
Versant Health
Sacramento, CA
05.2022 - 12.2022
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Converted physical documents via scanning into electronic files and images.
Document Processor/Clerk
National Petition Management, River City Staffing
03.2022 - 05.2022
- Processed signature pages for local petitions
- Utilized skills in counting and attention to detail to verify signees’ addresses were within the zip code for the petition signature requirements
VOA Picker/Packer Clerk
Move America Forward, River City Staffing
10.2021 - 03.2022
- Sorted care package products and items for quality and distribution
- Assisted in packaging care packs in a timely manner during peak hours
- Set up production equipment and supplies before executing orders
- Operate equipment safely and perform regular maintenance for effective production processing.
Processing Technician
Redstone Print & Mail, River City Staffing
West Sacramento
09.2020 - 10.2020
- Sorted envelopes, placed labels, and inserted pamphlets
- Processed and stacked boxes according to numeric label
Administrator
Salvation Army
10.2018 - 10.2019
- Entering donor gifts into Portfolio System
- Provides administrative, organizational, and secretarial support to the Portfolio Data Manager
- Prepares letters and oversee communication with donors/the gift acknowledgement process
Customer Service Representative/Sales
Gap Inc
01.2017 - 06.2018
- Manage multiple phone lines, work off multiple program/systems
- High volume calls in a fast-paced call center environment
- Track, Research & place orders
- Mange & work incoming tickets from customers
Receptionist/Sales
TeleDirect
10.2015 - 01.2017
- Taking multiple calls for many different companies daily
- Insurance claims, Order placing, shipping, and receiving order maintenance
- Credit checks, handling sensitive information, IE: social security, D.O.B, & CC numbers
- High volume calls in a fast-paced call center environment
- Presented by Mary Kantorik, Business Development Manager (916) 485-1588 | mkantorik@rivercitystaffing.com
Sales /Billing and Ordering Specialist (Team Lead)
ACT/AT&T
07.2013 - 09.2015
- Call Center
- High volume sales in a fast-paced call center environment
- Managed a team of 10-15 agents & maintained daily quotas
- Managed multiple systems & Incoming call que
- Handled escalations, retention & emergency support line
Supervisor
Kohl’s
09.2009 - 12.2013
- Handled large amounts of cash, credit card and check transaction
- Training material preparation, training of new employees on system and company policy
- Scheduling, employee management & supply reorder
Education
High School Diploma -
Arthur A. Benjamin Health Professions High School
Sacramento, CA05.2009
Skills
- Microsoft Office, Type 45 Wpm
- CRM Orders & Billing, Avaya System Tracking
- Sales Force, System X, Telengence, Portfolio, Egistics, HSP
- Strong communication & Customer Service skills
- Billing, Collections & Data Entry, New Service, Contract extending
References
References available upon request
Timeline
Vision Assistant
Procare Therapy/ EGUSD
05.2023 - Current
Behavior Technician
Maxim
11.2022 - 05.2023
Mail Coordinator
Versant Health
05.2022 - 12.2022
Document Processor/Clerk
National Petition Management, River City Staffing
03.2022 - 05.2022
VOA Picker/Packer Clerk
Move America Forward, River City Staffing
10.2021 - 03.2022
Processing Technician
Redstone Print & Mail, River City Staffing
09.2020 - 10.2020
Administrator
Salvation Army
10.2018 - 10.2019
Customer Service Representative/Sales
Gap Inc
01.2017 - 06.2018
Receptionist/Sales
TeleDirect
10.2015 - 01.2017
Sales /Billing and Ordering Specialist (Team Lead)
ACT/AT&T
07.2013 - 09.2015
Supervisor
Kohl’s
09.2009 - 12.2013
High School Diploma -
Arthur A. Benjamin Health Professions High School