BRIANA BRE RAMIREZ-RIAL
Klamath Falls
Summary
Sales and Management professional with over 20 years of sales and retail experience, a talent for strong customer service skills and exceptional leadership abilities. Communicative and team-oriented with a proficiency in excel, word, quick books, setmore, measure mobile and purchasing software. Proven history of fostering self-motivation and attention to detail in all areas to meet team, individual and management objectives. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees. Keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering teams to excel in performance.
Overview
6
6
years of professional experience
Work History
Receptionist/Office Manager
Lithia Toyota of Klamath Falls
Klamath Falls
04.2025 - Current
- Greeted customers and answered inquiries about vehicle services and inventory.
- Managed phone calls and routed messages to appropriate departments efficiently.
- Scheduled appointments for service and maintenance for customer vehicles.
Teachers Aid
Klamath Community College
Klamath Falls
08.2023 - 06.2024
- Assisted teachers in classroom management and student engagement activities.
- Supported individualized education plans for students with diverse learning needs.
- Facilitated small group instruction to reinforce lesson concepts and skills.
Project Manager
Cardinal Flooring and Supply
Klamath Falls
04.2022 - 12.2022
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Fostered relationships with vendors to promote positive working relationships.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Maintained open communication by presenting regular updates on project status to customers.
Sales/Installation Manager
Premier Flooring and Design
Klamath Falls
04.2021 - 04.2022
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
- Supervised field installation staff and handled escalated field issues such as short orders, and installation changes.
- Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
- Developed manpower schedules and assignments to maintain project schedules.
- Inspected sites before and after construction projects.
- Resolved labor, design, and tool issues during construction projects.
- Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
Project Manager
Direct flooring center
Bend
07.2019 - 04.2021
- Strong and organized communication skills
- Excellent customer service
- Attained exceptional product knowledge on all available products in store.
- Executed all in-home measures.
- Scheduled installs.
- Managed multiple installation teams.
- Resolved all customer concerns.
- Brought projects in on-time and in accordance with budget and quality standards.
- Drove team success through shared vision and recognition of quality performance.
- Facilitated communication between internal personnel, contractors, and vendors for project cohesion
Education
Associates - Psychology
Klamath Community College
Certification of Dental Practices and Office Managements - Dental Assisting, Office Management
Everest College
Atlanta, GAHigh School Diploma -
Mazama High School
Klamath Falls, ORSkills
- Management experience
- Scheduling
- Managing staff
- Training
- Implementation of company policies and procedures
- Employee coaching
- Leadership
- Self-motivated
- Attention to detail
- Planning
- Design
- Baseline schedules creation
- Project budgeting
- Active listening
- Conflict resolution
- Problem resolution
- Organization
- Project planning
- Computer skills
- Critical thinking
- Customer service skills
- Merchandising experience
- Managing multiple projects
- Workflow planning
- Purchasing
- Procurement
- Materials take-offs
- Systems implementations
- Project development
- Performance improvement
- Managing subcontractors
Timeline
Receptionist/Office Manager
Lithia Toyota of Klamath Falls
04.2025 - Current
Teachers Aid
Klamath Community College
08.2023 - 06.2024
Project Manager
Cardinal Flooring and Supply
04.2022 - 12.2022
Sales/Installation Manager
Premier Flooring and Design
04.2021 - 04.2022
Project Manager
Direct flooring center
07.2019 - 04.2021
Associates - Psychology
Klamath Community College
Certification of Dental Practices and Office Managements - Dental Assisting, Office Management
Everest College
High School Diploma -
Mazama High School