Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Office Manager/Receptionist
Appreciation Financial
Las Vegas
05.2025 - Current
Coordinated daily office operations, ensuring efficient workflow and effective communication among staff.
Processed incoming and outgoing correspondence, ensuring timely responses and accurate documentation.
Developed and implemented filing systems for easy access to important documents and records.
Assisted in the onboarding process for new employees, providing necessary resources and training.
Managed office inventory and placed new supply orders.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Patient Coordinator
G4 by Golpa
02.2023 - 05.2025
Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Explained upcoming treatment preparation, instructions, and other facts to patients.
Perform analytical and data entry task
Answer patient calls, emails and questions
Discuss cost of service, insurance coverage, and payment options with the patient
Work as a team player to ensure each patient receives the best service possible
Get prior authorizations for procedures
Scan documents into patient charts
Meet with patients and families regarding treatments, procedures, medications, and continuing care
Medical Assistant
Relevium Pain Specialists
09.2022 - 02.2023
Welcome patients by greeting them in person or on the telephone
Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
Prepare patients for the health care visit by directing and/or accompanying them to the examining room
Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
Counsel patients by transmitting physician's orders and questions about surgery
Educate patients by providing medication and diet information and instructions; answering questions
Sanitized, restocked, and organized exam rooms and medical equipment.
Prepared lab specimens for diagnostic evaluation.
Chiropractic Assistant
Desert Pines Rehabilitation
10.2018 - 09.2022
Head Therapist - Assisting the Doctor in taking care of patients who need treatment
Greeting patients when they come in for therapy
Preparing treatment rooms prior to appointments, as needed
Tracking and ordering inventory
Administering screening assessments, such as blood pressure tests, as needed
Collecting and recording patients' personal and medical information
Scheduling them for their next visit
Performed electric muscle stimulation, massage, and mechanical traction.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Chiropractic Assistant
Align Med
05.2017 - 01.2018
Inputted patient data into the office's computer system using SmartCloud and checked all information for accuracy
Cleaned the exam and therapy rooms and placed used linens in the laundry bins
Performed a variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction
Education
High School Diploma -
Rancho High School
Las Vegas, NV
06.2013
Skills
Excellent in-person and over-the-phone communication skills
Enthusiastic Personality
Management Experience
Goal Oriented
Up to date in Computer Software (Microsoft & Apple)
<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial