Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brea Harper

Nocona

Summary

Dynamic and dedicated Cashier/Sales Associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and loyalty through effective complaint resolution and relationship building. Demonstrated strong work ethic and teamwork, consistently achieving sales targets while maintaining a clean and organized store environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/sales Associate

Walmart
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Education

High School Diploma - Basic Curriculum

Harper Christian Homeschool Academy
Nocona, TX
08.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Cash handling and management
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Payment processing
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • ID verification
  • Order packaging
  • Liquor law compliance
  • Clear communication
  • Empathy and patience
  • Inventory restocking
  • Training and onboarding
  • Complaint resolution
  • Credit card processing
  • Basic math
  • Online orders preparation
  • Credit and cash transactions
  • Gift card handling
  • Honest and dependable
  • Hospitality and accommodation
  • Transaction handling
  • Scanner operations
  • Checkout monitoring
  • Receipt handling
  • Dependability and reliability
  • Ordering and stocking
  • Exchanges processing

Certification

  • class C drivers license
  • TABC

Timeline

Cashier/sales Associate

Walmart
12.2022 - Current

High School Diploma - Basic Curriculum

Harper Christian Homeschool Academy
Brea Harper