Organized and dedicated Administrative Assistant with a passion for people, positive workplace culture, and organizational growth. Who is seeking to maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills.
Work History
Administrative Assistant
1 Year 2 Months
Insight Association Management | 07.2025 - Current
Assist the manager with on-site operations of the master-planned community.
Assist with scheduling necessary repairs throughout common areas and buildings.
Prepare and distribute welcome packets to new owners; upload and maintain access cards; schedule front yard maintenance with landscape contractor.
Communicate with residents as needed to ensure residents are knowledgeable regarding the community’s services, operating procedures, issues, and events; post notices on website as needed.
Answer phones and assist homeowners with concerns or questions.
Respond to walk-in residents and visitors, and assist with concerns or questions.
Receive and manage daily mail.
Filing, office supply inventory and ordering, managing equipment use and reports (such as copier, postage machine, etc.), as well as other administrative support functions as needed or assigned.
Streamlined office operations by implementing improved filing systems and document management processes.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Behavior Therapist
3 Years 8 Months
Stepping Stones ABA Therapy | 11.2021 - 07.2025
Implemented behavior therapy techniques to teach clients social, play, and life skills.
Utilized crisis intervention strategies to de-escalate challenging and aggressive behaviors, promoting positive outcomes.
Collaborated with the treatment team to assess and address client needs.
Documented client behavior and interventions attempted.
Collected and reported data using approved formats, methods, and forms.
Maintained accurate records by documenting progress and adhering to the prescribed behavior plan.
Organized and maintained client stimuli, supplies, and materials.
Maintained ethical standards and confidentiality as outlined by HIPAA.
Dispatcher
9 Months
TowTrax | 06.2021 - 03.2022
Established and maintained open communication with drivers.
Utilized GPS navigation systems to efficiently route tow trucks to customer locations.
Developed and implemented customer service policies and procedures.
Preserved accurate records of dispatched orders, pick-ups and drop offs.
Processed and updated customer information in the tow truck dispatch system.
Assisted in resolving customer complaints and grievances.
Facilitated communication between customers and field personnel to answer questions or resolve concerns.
Completed data entry tasks with accuracy and efficiency.
Checked for accuracy by verifying data and records.
Specialized Behavior Support Paraprofessional
3 Years 1 Month
Frisco Independent School District | 11.2018 - 12.2021
Implemented various techniques to teach students with diverse disabilities.
Utilized crisis intervention strategies to de-escalate challenging and aggressive behaviors, promoting positive outcomes.
Collaborated with the team to assess the needs and progress of students.
Documented client behavior, progress, and interventions attempted.
Collected and reported data using approved formats, methods, and forms.
Maintained accurate records by documenting progress and adhering to the prescribed behavior plan.
Kept and maintained an organized classroom.
Created, organized, and maintained student stimuli, supplies, and materials.
Maintained ethical standards and confidentiality as outlined by HIPAA and FERPA.
Education
Bachelor of Applied Arts and Sciences - Human Resources Development
East Texas A&M University | Commerce, Texas | 12-2028
High School Diploma
Centennial High School | Frisco, TX | 06-2017
Skills
Problem-Solving
Fast Learner
Documentation Skills
Customer service
Confidentiality
Conflict Resolution
Microsoft Office
Excel
Word
and PowerPoint
Teamwork and Collaboration
Organization
Phone etiquette
Data Entry
Time Management
Data entry
Timeline
Administrative Assistant
Insight Association Management
07.2025 - CurrentRead More
Behavior Therapist
Stepping Stones ABA Therapy
11.2021 - 07.2025Read More
Dispatcher
TowTrax
06.2021 - 03.2022Read More
Specialized Behavior Support Paraprofessional
Frisco Independent School District
11.2018 - 12.2021Read More
Centennial High School
High School Diploma
Read More
East Texas A&M University
Bachelor of Applied Arts and Sciences from Human Resources Development
ADMINISTRATIVE ASSISTANT at UNISA, DURRRATION, CURRENTLY STUDYING LAW AT UNISAADMINISTRATIVE ASSISTANT at UNISA, DURRRATION, CURRENTLY STUDYING LAW AT UNISA