Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bre'Airee Williams

Louisiana

Summary

Dynamic professional with hands-on experience. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, time management, excellent communication skills, and ability to resolve issues promptly.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens Boots Alliance
12.2022 - Current
  • Completed paperwork, entering prescriptions and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Unarmed Security Guard

Allied Universal Security
04.2024 - Current
  • Improved overall safety by enforcing company policies and regulations among employees and visitors.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.

Remote - Outbound Sales Representative

Concentrix
04.2023 - 04.2024
  • Educated potential clients on product offerings, and driving interest in company services.
  • Increased sales revenue through strategic cold calling.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Leveraged customer feedback to relay product improvement suggestions to the development team, driving continuous innovation and maintaining a competitive edge in the market.
  • Participated actively in weekly training sessions to sharpen skills further and remain updated on evolving company's best practices.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.

Education

High School Diploma -

Thibodaux High School
Thibodaux, LA
05-2020

Associate of Science - Diagnostic Medical Sonography

Fletcher Technical Community College
Schriever, LA
05-2027

Skills

  • Data entry
  • Quality assurance and control
  • Insurance Billing and Coding
  • Microsoft Office, Outlook, Word, Excel
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Pharmacy operations
  • Customer service
  • Troubleshooting malfunctioning equipment
  • De-escalation techniques
  • Active listening
  • Critical thinking

Certification

  • CPhT - Certified Pharmacy Technician (CPT.018098)
  • Licensed Unarmed Security Professional

Timeline

Unarmed Security Guard

Allied Universal Security
04.2024 - Current

Remote - Outbound Sales Representative

Concentrix
04.2023 - 04.2024

Certified Pharmacy Technician

Walgreens Boots Alliance
12.2022 - Current

High School Diploma -

Thibodaux High School

Associate of Science - Diagnostic Medical Sonography

Fletcher Technical Community College

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Bre'Airee Williams