BREAJANAI GATLIN
Rialto,California
Summary
Motivated and detail-oriented Administrative Representative with 5+ years of customer service and operational support experience at Enterprise Holdings. Experienced in communication, conflict resolution, documentation, and workflow coordination. Brings additional youth leadership experience through the City of Fontana. Highly organized, professional, and committed to delivering excellent service.
Overview
7
7
years of professional experience
Work History
Administrative Representative
Enterprise Holdings
07.2019 - Current
- Deliver high-quality customer service by assisting clients with rentals, concerns, and contract needs.
- Manage and update rental agreements for accuracy and compliance.
- Perform administrative tasks including filing, data entry, and documenting vehicle damage.
- Coordinate with vendors, insurance partners, and internal teams.
- Monitor vehicle inventory and prepare rental units.
- Resolve customer issues professionally to maintain satisfaction scores.
After School Program Lead
City of Fontana, Community Services
08.2018 - 05.2019
- Supervised and supported elementary and middle school students.
- Developed and led recreational, educational, and enrichment activities.
- Maintained a safe and positive environment while addressing behavior issues.
- Communicated with parents and school staff regarding student needs.
- Maintained attendance and activity documentation.
- Provided academic support and homework help.
Education
B.A. - Sociology
California State University, San Bernardino
12.2025
AA - Sociology, AA Liberal Arts – Social & Behavioral Sciences
San Bernardino Valley College
05.2024
Skills
- Customer service & communication
- Administrative operations & documentation
- Youth supervision & leadership
- Time management & organization
- Conflict resolution
- Problem-solving & multitasking
- Microsoft Office & computer systems
Timeline
Administrative Representative
Enterprise Holdings
07.2019 - Current
After School Program Lead
City of Fontana, Community Services
08.2018 - 05.2019
B.A. - Sociology
California State University, San Bernardino
AA - Sociology, AA Liberal Arts – Social & Behavioral Sciences
San Bernardino Valley College