Brean Holtschult
Kewanee,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Organized and dependable with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Skilled in communication, problem-solving, and known for reliability and results-driven approach, ensuring high standards are consistently met.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Assistant Dog Groomer
Page's Pampered Pets
Kewanee, IL
01.2016 - Current
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Maintained detailed client records for easy reference and scheduling future appointments.
- Delivered excellent customer experience by consistently meeting or exceeding expectations through high-quality grooming services.
- Provided exceptional service to clients by addressing concerns promptly and professionally.
- Enhanced customer satisfaction by providing personalized dog grooming services based on breed and owner preferences.
Website Designer
Websites To Impress
Geneseo, IL
01.2012 - 01.2015
- Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce rates.
- Boosted website traffic by implementing search engine optimization strategies and techniques.
- Developed custom website features to meet client needs, resulting in improved functionality and increased satisfaction.
- Created mockups and wireframes to present design concepts to clients, ensuring their vision was accurately represented in the final product.
Assistant to Industrial Sales Manager
Boss Manufacturing
Kewanee, IL
01.2006 - 01.2012
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
Paraprofessional
Kewanee School District
Kewanee, IL
01.2003 - 01.2006
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Participated in professional development workshops, continuously improving teaching skills.
Education
Associate of Science - Biology
Black Hawk College-East Campus
Galva, IL05-2001
Skills
- Customer communication
- Decision-making
- Verbal and written communication
- Adaptability and flexibility
- Effective communication
- Active listening
- Organizational skills
- Reliability
- Attention to detail
- Customer service
- Appointment scheduling
Timeline
Assistant Dog Groomer
Page's Pampered Pets
01.2016 - Current
Website Designer
Websites To Impress
01.2012 - 01.2015
Assistant to Industrial Sales Manager
Boss Manufacturing
01.2006 - 01.2012
Paraprofessional
Kewanee School District
01.2003 - 01.2006
Associate of Science - Biology
Black Hawk College-East Campus
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