Breana Cockshutt
Las Vegas,NV
Summary
Motivated and outgoing server assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Smith & Wollensky Venetian Server Assistant
Smith & Wollensky
04.2023 - Current
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Raising Canes Shift Manager
Raising Canes
01.2020 - 12.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
Education
Business Marketing
University of Nevada, Reno, Sierra Vista High School
Skills
- Strong Leadership
- Extremely Fast Learner
- Excellent Customer Service
- Works hard under pressure
- High-volume Fine Dining
- Responsible and Trustworthy
- Effective Clear Communication
- Menu Memorization
- Teamwork and Collaboration
- Hospitality service expertise
- Problem-Solving
- Time Management
- Continuous Improvement
Training
- 4 years of basic culinary courses
- Introduction to Information systems
- Marketing Principles
- Economic Principles and Statistics
Timeline
Smith & Wollensky Venetian Server Assistant
Smith & Wollensky
04.2023 - Current
Raising Canes Shift Manager
Raising Canes
01.2020 - 12.2023
Business Marketing
University of Nevada, Reno, Sierra Vista High School
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