Linda Lazzarotto
Idaho Falls,ID
Summary
Dynamic and results-driven professional with extensive experience at North Hiway Cafe, excelling in customer service management and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and organization, while ensuring food safety compliance and sanitation standards. Recognized for successfully organizing private events that catered to diverse customer needs.
Overview
12
12
years of professional experience
Work History
Server/ Assistant Manager
North Hiway Cafe
10.2012 - 01.2025
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
Education
Yes - Heavy Equipment
Tresure Valley Collage
Ontario, OR03.2011
Skills
- Sanitation standards
- Food safety compliance
- Task delegation
- Upselling strategies
- Restaurant software proficiency
- Cleaning and sanitation
- Verbal and written communication
- Guest service
- Food safety
- Customer service management
- Organization
- Customer relationship management
- Complaint handling
- Table bussing
- Daily specials promotion
- Strong leadership
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
Timeline
Server/ Assistant Manager
North Hiway Cafe
10.2012 - 01.2025
Yes - Heavy Equipment
Tresure Valley Collage
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