Breana Flores
Accounting Student
Fontana,CA
Summary
Professional banking candidate with hands-on experience in customer service and financial transactions. Strong focus on team collaboration and achieving results in fast-paced environment. Adept at handling cash, maintaining accurate records, and providing exceptional service. Reliable and adaptable, ensuring smooth operations and positive customer interactions.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Modular Team Associate
Walmart
10.2025 - 12.2025
- Optimized resource allocation by skillfully assigning tasks to appropriate team members based on their expertise.
- Assisted in inventory management, ensuring accurate counts and timely replenishment of stock.
- Consistently met or exceeded performance metrics set forth by management for task completion times and accuracy rates during overnight shifts.
- Increased productivity by effectively communicating with team members and supervisors regarding task progress and issues encountered.
- Demonstrated adaptability by quickly learning new planograms and implementing them accurately on the sales floor.
- Utilized various tools such as pallet jacks and hand trucks for the safe transport of merchandise throughout the store.
- Assisted in training new team members, providing guidance and support to help them quickly acclimate to the Overnight Modular Team Associate role.
Bank Teller Intern
Wells Fargo
04.2025 - 09.2025
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Developed strong rapport with clients by actively listening to their concerns and providing helpful solutions tailored to their needs.
- Maintained security protocols, reporting suspicious activity to supervisors in compliance with bank policies.
- Contributed to branch sales goals by cross-selling bank products and services during customer interactions.
- Adhered to strict confidentiality guidelines when handling sensitive customer information, ensuring privacy protection at all times.
Instructional Paraprofessional
RoHealth
04.2025 - 09.2025
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Assisted in the collection of data to track student progress, using this information to adjust instructional strategies for optimal learning outcomes.
Assistant Manager
Family Dollar
08.2024 - 02.2025
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant Manager
AT&T
02.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Gap Factory Outlet
07.2022 - 01.2023
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Ross Dress for Less
03.2020 - 05.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Temp Warehouse Worker
Amazon
06.2021 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Cashier
El Pollo Loco
03.2019 - 08.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Accounting
Grand Canyon University
Phoenix, AZ05-2028
Associate of Arts - Business Fundamentals
University of Phoenix
Tempe, AZ12-2024
High School Diploma -
Chino Hills High School
Chino Hills, CA05-2020
Skills
Teamwork
Teller support
Cash handling expertise
Financial transactions accuracy
Banking software proficiency
Team leadership
Operations management
Product sales
Customer service
Time management
Task delegation
Customer relationship management (CRM)
Goal setting
Staff management
Financial management
Money handling
Retail operations
Retail operations management
CSS
Accomplishments
- Supervised team of 5 staff members.
- Promoted to Assistant Manager based on superior performance.
Timeline
Modular Team Associate
Walmart
10.2025 - 12.2025
Bank Teller Intern
Wells Fargo
04.2025 - 09.2025
Instructional Paraprofessional
RoHealth
04.2025 - 09.2025
Assistant Manager
Family Dollar
08.2024 - 02.2025
Assistant Manager
AT&T
02.2023 - 02.2024
Sales Associate
Gap Factory Outlet
07.2022 - 01.2023
Temp Warehouse Worker
Amazon
06.2021 - 09.2021
Sales Associate
Ross Dress for Less
03.2020 - 05.2022
Cashier
El Pollo Loco
03.2019 - 08.2019
Bachelor of Arts - Accounting
Grand Canyon University
Associate of Arts - Business Fundamentals
University of Phoenix
High School Diploma -
Chino Hills High School