Breana Pierce
Philadelphia,PA
Summary
Outgoing and enthusiastic individual with well-honed independent labor, and teamwork skills.
Highly motivated to achieve successful and satisfactory outcomes when tasked assignments.
With exceptional social skills paired 3 years of experience working in busy fast paced environments, I would prove to be a stand out candidate and make for a valuable asset for any team or organization.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
10.2023 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 130 pounds.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Shift Leader
Dunkin' Donuts
11.2021 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Commonwealth Charter Academy
Philadelphia, PA06-2023
Skills
- Organization skills
- Time Management
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Package Handler
FedEx
10.2023 - 07.2024
Shift Leader
Dunkin' Donuts
11.2021 - 08.2023
High School Diploma -
Commonwealth Charter Academy
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