Kristi Haynes
Charleston,WV
Summary
Ambitious Family Manager making a debut back into the workforce; with over 20 years of experience in household operations and childcare, adept at fostering a nurturing environment and implicating a successful budget. Former Assistant Manager at Phat Katz Tattoo, skilled in customer service, transaction handling, and shop operations. Proven track record of adaptability and responsibility. Proficient at new technology and eager to learn. Skill set is so extensive and diverse from life experience and role as a Family Manager. If given a chance. Will make a valuable asset to any organization.
Overview
26
26
years of professional experience
Work History
Package Handler
UPS
South Charleston, WV
11.2024 - 01.2025
- Efficiently loaded and unloaded trucks with merchandise, ensuring accurate counts and proper handling of fragile items
- Collaborated with team members to prioritize loading/unloading tasks based on delivery schedules and customer requirements
- Maintained a clean and organized work area, following safety protocols to prevent accidents or damage to goods
- Collaborated with warehouse staff to coordinate the movement of products between storage areas and loading docks as needed
- Demonstrated exceptional teamwork skills by assisting colleagues with their tasks during peak periods or when facing tight deadlines
Store Associate
711 Franchise
Charleston, WV
04.2024 - 07.2024
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked
- Processed customer transactions accurately and efficiently using the point-of-sale system
- Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Supported loss prevention efforts by monitoring for suspicious behavior or thefts within the store premises
Family Manager
Self Employed
Charleston, WV
02.2001 - 04.2024
- Organized family schedules and activities, ensuring everyone was on time for appointments and events
- Created detailed budgets to track expenses across the family, including tracking of income and investments
- Engaged with the children on individual basis to build positive, trusting relationships
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being
- Incorporated music and art activities to encourage creativity and expression
- Assigned age-appropriate chores to encourage self-confidence and responsibility
Tattoo Shop Receptionist
Phat Katz Tattoo
Tampa, FL
02.2004 - 11.2008
- Greeted clients and provided them with assistance
- Scheduled appointments for artists and customers
- Ensured that all necessary forms were completed accurately prior to submitting them for processing
- Computer generated tattoo stencils for artists
- Supervised daily operations including scheduling shifts, assigning duties
- Assisted in maintaining office supplies
- Maintained a sanitary shop environment according to OSHA standards
Receptionist
DAATS Inc
Roanoke, VA
09.2001 - 11.2003
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Scheduled appointments for clients, customers, and other visitors
- Assisted with special projects assigned by management when required
Telephone Sales Representative (TSR)
Ticketmaster
Charleston, WV
06.1999 - 08.2000
- Achieved consistently high sales targets, exceeding monthly quotas by XX%
- Utilized persuasive communication skills to effectively promote products and services over the phone
- Demonstrated exceptional product knowledge to address customer inquiries and provide accurate information
- Provided excellent customer service by promptly resolving issues, answering questions, and addressing concerns
Education
Some College (No Degree) - AAS Paralegal
Dominion College
Roanoke, VASkills
- Cleaning
- Creativity
- Open-mindedness
- Telemarketing
- Attention to detail
- Phone etiquette
- POS
- Organizational skills
- Schedule management
- CPR
- Typing
- Budgeting
- Computer skills
- Cash handling
- Multitasking
- Sales
- Call center
- Customer service
- Cash register
- Safety protocol adherence
- Team collaboration
- Product handling
- Order processing
- Time management
- Scheduling appointments
- Problem solving
- Data entry
- Communication skills
- Organization skills
- Loss prevention
- Quality control inspection
- Fragile item handling
- Package scanning
- Truck loading and unloading
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Marital Status: Available
Timeline
Package Handler
UPS
11.2024 - 01.2025
Store Associate
711 Franchise
04.2024 - 07.2024
Tattoo Shop Receptionist
Phat Katz Tattoo
02.2004 - 11.2008
Receptionist
DAATS Inc
09.2001 - 11.2003
Family Manager
Self Employed
02.2001 - 04.2024
Telephone Sales Representative (TSR)
Ticketmaster
06.1999 - 08.2000
Some College (No Degree) - AAS Paralegal
Dominion College