

Dedicated clinical supervisor with over 7 years of experience in delivering exceptional patient care and enhancing healthcare outcomes. Proven ability to design and implement effective training programs for medical assistants, resulting in improved patient satisfaction and care quality. Committed to fostering collaboration among multidisciplinary teams while adapting to the dynamic needs of the healthcare environment. Recognized for strong leadership skills that cultivate a supportive, results-oriented atmosphere focused on continuous improvement.
Oversaw daily clinical operations within a high-volume dermatology practice, ensuring efficient patient flow, staff coordination, and exceptional patient care. Supervised and trained clinical staff, managed scheduling and workflow processes, and maintained compliance with healthcare regulations and office policies. Provided direct patient care support across multiple dermatologic specialties, including assisting providers during Mohs micrographic surgery, surgical excisions, cosmetic procedures, and general dermatology visits. Assisted with patient intake, rooming, documentation, procedure preparation, sterile technique, patient education, and post-procedure care. Collaborated closely with physicians, physician assistants, medical assistants, and administrative staff to optimize clinic efficiency and patient outcomes. Supported front desk operations by scheduling appointments, verifying insurance, managing patient communications, coordinating referrals, and ensuring a positive patient experience from check-in through follow-up care. Demonstrated strong leadership, clinical knowledge, and organizational skills while fostering a collaborative and patient-centered environment.
Developed and implemented a structured volunteer and shadowing program for pre-Physician Assistant and pre-Medical students seeking clinical exposure, volunteer experience, and healthcare mentorship opportunities.
Coordinated and supervised Medical Assistant externship programs, mentoring students from Stepful and Orlando Medical Institute while providing hands-on training in general dermatology, surgical dermatology, Mohs surgery, cosmetics, patient care, and clinical operations.