Breana Sneed
Fresno,CA
Summary
Experienced retail store manager with a focus on team development and growth. Prioritizes customer experience while meeting business needs. Licensed optician in California. Creates an inclusive and diverse environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Quay
Fresno
04.2022
- Helped to open a brand new location in Fresno and supported brand awareness
- Focus on training and development to support a superior customer shopping experience with a focus on product knowledge
- Passed the ABO exam to receive my license as an optician to support the needs of my business.
General Manager
Five Below
Fresno
04.2021 - 04.2022
- Managed a store with a volume of 2 million dollars yearly
- Responsible for the operations and logistics of freight as well as customer service
- Worked in a fast-paced environment that required hands on leadership.
Store Manager
Paper Source
Fresno
08.2017 - 04.2021
- Responsible for opening a brand-new location in the Fresno area and building brand awareness
- Trained and developed a team that focused on creating a personalized customer shopping experience
- Led my store team through COVID-19 protocols and made sure that we complied with health and safety codes to protect customers and staff
- Supported my district by acting as the resource person for store workshops.
Store Manager
The Body Shop
Monterey
10.2012 - 08.2017
- Build and develop a team of trained sales associates
- Identify and retain top talent with a focus on growth to reduce turnover
- Keep myself up to date on product knowledge to ensure I can help customers select the correct products for their needs
- Manage payroll and other expenses to ensure my store stayed profitable.
Education
A.A. Human Resources Adminstrstion -
San Joaquin Valley College
Fresno, CA10.2023
Liberal Arts -
California State University Monterey Bay
Monterey, CA10.2012
A.A. Liberal Studies -
College of the Canyons
Santa Clarita, CA06.2010
Skills
- Performance monitoring
- Goal Setting
- Coaching and Mentoring
- Hiring and Training
- Problem-Solving
- Retail Operations
- Detail Oriented
- Recruitment and hiring
- Employee Relations
- Mediation expertise
- Interviewing techniques
- Conflict Management
- Understanding of HR policies
Certification
- LDO and ABOC in the state of California
- CPR AED First Aid Certified
Timeline
Store Manager
Quay
04.2022
General Manager
Five Below
04.2021 - 04.2022
Store Manager
Paper Source
08.2017 - 04.2021
Store Manager
The Body Shop
10.2012 - 08.2017
A.A. Human Resources Adminstrstion -
San Joaquin Valley College
Liberal Arts -
California State University Monterey Bay
A.A. Liberal Studies -
College of the Canyons
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