Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breana Sells

Beaumont

Summary

Dedicated professional with strong work ethic and high level of integrity. Seeking to leverage management skills to drive long-term growth for the company. Thrives in fast-paced, competitive environments as a great team player. Known for being organized and dedicated to exceeding expectations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Grifols Biomat USA
2023 - Current
  • Supervised daily operations to ensure adherence to safety and quality standards.
  • Coordinated workflow processes, optimizing resource allocation and enhancing productivity.
  • Trained and mentored team members on operational procedures and best practices.
  • Implemented process improvements that increased efficiency across various departments.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Customer Service Representative

ETECH
01.2022 - Current
  • Used a consultative sales approach to understand customer needs and make relevant recommendations.
  • Provided a superior customer experience in order to build a loyal customer base.
  • Answered customer calls promptly to avoid long wait times on hold.

Correctional Officer

TDCJ
09.2020 - 12.2021
  • Was able to apprehend evading inmates by following procedures that ensured their safety.
  • Was in charge of [Number] inmates who were housed in a maximum security unit.
  • Looked for contraband throughout the building and grounds, as well as in the living quarters and work areas.
  • Was in charge of [Number] inmates who were housed in a maximum security unit.

Customer Service Cashier

Walmart
08.2019 - 10.2020
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained customer satisfaction by promptly and professionally handling various product returns.
  • Assisted customers in locating and selecting merchandise in any store department.
  • Requested official identification and verified details, adhering to strict legal standards for underage sales for alcohol and tobacco purchases.
  • Helped customers by answering their questions and completing their requests.
  • Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
  • Counted drawers quickly and accurately at the start and end of each shift.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Kept an eye on self-checkout systems and offered assistance or intervention as needed.
  • Checked customer prices and processed sales by scanning barcodes.

Team Member

Whataburger
07.2017 - 08.2018
  • Formed strong bonds with my coworkers and managers.
  • I'm in charge of product preparation and service.
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
  • Was able to keep my productivity goals by resolving issues in a timely manner.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Dismantled boxes and cartons and disposed of the trash in proper cardboard bins.
  • Worked well with other employees to ensure a smooth and efficient service.
  • Quickly learned all required tasks to maximize performance.

Education

Some college (No degree) - Nursing

Lamar University
Beaumont, TX

Phlebotomy - undefined

Medcerts
01.2022

High School - undefined

Woodville High School
Woodville, TX
01.2018

Skills

  • Materials preparation
  • Food preparation
  • Customer service
  • Interpersonal and written communication
  • Extremely organized
  • Highly Dependable
  • Quick learner
  • Conflict resolution
  • Creative problem solving
  • Good listening skills
  • Professional telephone demeanor
  • Money handling abilities
  • Self-motivated

Certification

Certified Phlebotomy Technician

Timeline

Customer Service Representative

ETECH
01.2022 - Current

Correctional Officer

TDCJ
09.2020 - 12.2021

Customer Service Cashier

Walmart
08.2019 - 10.2020

Team Member

Whataburger
07.2017 - 08.2018

Some college (No degree) - Nursing

Lamar University

Phlebotomy - undefined

Medcerts

High School - undefined

Woodville High School

Operations Supervisor

Grifols Biomat USA
2023 - Current