Breanca Mitchell
Kuehne & Nagel
College Park,GA
13
years of professional experience
Logistics Coordinator with 10+ years of experience supporting transportation operations, shipment coordination, and customer service in a global logistics environment. Experienced in tracking freight, coordinating with carriers and internal teams, managing documentation, and resolving shipment issues to keep deliveries moving. Strong background in import operations, transportation planning, and working with multiple partners to improve service, control costs, and meet customer expectations. Detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment.
Work History
Ocean Import Coordinator
8 Years 2 Months- Coordinate daily ocean import shipments from origin to final delivery, ensuring information, documentation, and transportation details are accurate.
- Monitor shipment movement using SALOG, SSL, and CFS tracking systems and provide updates on shipment status and expected delivery timelines.
- Work with trucking providers, carriers, customers, and internal teams to coordinate pickups, deliveries, and resolve shipment issues.
- Review shipment details and documentation to ensure accuracy and support smooth transportation processes.
- Identify delays or service issues and work with the appropriate teams to find solutions and prevent additional costs.
- Maintain shipment records and system updates to support visibility and operational accuracy.
- Communicate with customers and business partners to provide timely updates and address questions or concerns.
- Manage a high volume of shipments while prioritizing urgent requests and meeting deadlines.
International Logistics – Ocean Gateway
4 Years 1 Month- Coordinated end-to-end ocean freight operations, including import and export shipments, ensuring compliance with
international trade regulations and customer requirements. - Coordinated with overseas offices, ports, and carrier providers to ensure smooth cargo handoffs and on-time delivery.
- Investigated and resolved shipment delays, demurrage, detention, and claims issues, minimizing additional cost.
- Tracked vessel schedules and cargo movement, proactively communicating status updates and exceptions to customers
and internal stakeholders.
Billing Coordinator – Designated Accounts
1 Year 2 Months- Managed end-to-end billing operations for designated national accounts, including Cooper/Eaton, ensuring accuracy and
compliance with contract terms. - Coordinated closely with operations, customer service, and logistics teams to resolve billing discrepancies, accessorial
charges, and rate charges. - Assisted with month-end closing activities, reporting, and internal audits related to designated accounts.
Education
High School Diploma
Skills
Logistics Coordination
Shipment Scheduling & Tracking
Carrier and Vendor Communication
Transportation Support
Freight Documentation
Shipment Visibility & ETA Updates
Problem Resolution
Cost Control Support
Customer Account Support
Process Improvement
Microsoft Excel (Intermediate/Advanced)
SALOG
SSL
CFS Tracking Systems
Timeline
Ocean Import Coordinator
Kuehne & Nagel
06.2018 - CurrentRead More
International Logistics – Ocean Gateway
Kuehne & Nagel
05.2014 - 06.2018Read More
Billing Coordinator – Designated Accounts
Kuehne & Nagel
03.2013 - 05.2014Read More
Banneker High School
High School Diploma
Read More