Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Ocean Import Coordinator
Crest Container Lines
11.2021 - 03.2023
Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
Implemented strategies to minimize transit time while considering cost-effectiveness for both customers'' budgetary constraints and company revenue goals.
Served as a liaison between various parties involved in the supply chain process, fostering collaboration and communication to ensure timely deliveries.
Developed customized logistics solutions to meet unique client needs, resulting in increased business opportunities.
Improved customer satisfaction ratings by providing timely updates on shipment status and addressing concerns promptly.
Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
Participated in cross-functional projects aimed at improving overall supply chain performance.
Education
High School Diploma -
White River High School
Buckley, WA
06.2012
Skills
Customer Support
Deadline-oriented
Shipping Documentation
Effective Communication
Supply Chain Coordination
Port Operations
Transportation Planning
Container Tracking
Timeline
Ocean Import Coordinator
Crest Container Lines
11.2021 - 03.2023
High School Diploma -
White River High School
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