Breanda Padgett
Tallahassee,FL
Summary
Passionate team player with over 13 years of customer service experiences seeking seasonal employment for the upcoming Fall/Winter holidays
Overview
14
14
years of professional experience
Work History
Forensic Firearms Technologist
Florida Department Of Law Enforcement
06.2024 - Current
- Forensic comparison of cartridge cases
- Inventory and Ordering of Laboratory Supplies
- Managing the Laboratory’s Gun Collection
- Expert Witness Court Testimony
Crew Section Leader/Trainer
Trader Joe's
12.2015 - Current
- Delivered warm and friendly WOW experiences to customers and crew members
- Provided Customers with information needed to make informed buying decisions
- Trained 50+ Crew Members & assisted with opening of new store
- Supervised crew members by coaching and emboldening cross-functional team members to meet production goals in perishable and non-perishable sections
- Obtained and enhanced monthly production objectives by developing and implementing standard practices and efficiency plans.
- Unloaded, sorted, and staged truck load
- Coordinated preventative maintenance and repair activities of temperature controlled storage fixtures to maintain quality and integrity of Trader Joe's products
- Collaborated with Art Department and Management teams to create engaging displays that increase engagement with customers and enhance customer experience
- Monitored product merchandising and inventory to meet company and customer demands
- Oversaw projects, equipment and manpower needs to properly allocate resources and training
Crew Member
Duane Reade Pharmacy
02.2015 - 12.2015
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Endorsed products by making recommendations and promoting specials
- Won store flu shot referral contest and contributed more than 50% to store's quota
Crew Member
Au Bon Pain
08.2013 - 12.2014
- Provided excellent customer service to 60 customers in one hour period during rush hour
- Documented orders and conveyed special requests to kitchen staff
- Accurately operated cash register to process customer payments
- Thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Crew Member Trainer
McDonald's
03.2011 - 08.2013
- Trained other employees in customer service, food safety and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Accurately managed time to document and assemble 8 orders simultaneously
- Simultaneously Operated drive-thru and front counter areas to provide guests with efficiency service
Education
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2019
Skills
- Quick Item Lookup & Customer Needs Assessments
- Aesthetically Pleasing & Reasonable Merchandising
- Cash Handling at Point of Sale
- Section Leading
- Order Writing
- Peer Motivating & Coaching
- Process Improvement Initiatives
- Knowledgeable and skillful in playing various sports Special mention: basketball
- Knowledge and Experience using various gym equipment
Timeline
Forensic Firearms Technologist
Florida Department Of Law Enforcement
06.2024 - Current
Crew Section Leader/Trainer
Trader Joe's
12.2015 - Current
Crew Member
Duane Reade Pharmacy
02.2015 - 12.2015
Crew Member
Au Bon Pain
08.2013 - 12.2014
Crew Member Trainer
McDonald's
03.2011 - 08.2013
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice of The City University of New York
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