Breanna Atwell
Pineville,WV
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Jody Cook Insurance Agency
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
CNA
Wyoming Nursing And Rehabilitation Center
07.2019 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Wyoming East High School
New Richmond 06.2019
Skills
- Quality Assurance Controls
- Supporting Personal Needs
- Responding to Emergencies
- Mobility Assistance Needs Understanding
Timeline
Customer Service Representative
Jody Cook Insurance Agency
04.2023 - Current
CNA
Wyoming Nursing And Rehabilitation Center
07.2019 - 07.2023
High School Diploma -
Wyoming East High School
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