Breanna Briggs
Meridian,MS
Summary
Highly energetic, Reliable, driven individual, conditioned to high stress environments and capable of diffusing difficult situations
Overview
4
4
years of professional experience
Work History
Tier 1 Agent
Teleperformance USA
10.2023 - 11.2024
- Maintained high-performance standards by consistently meeting or exceeding key performance metrics.
- Reduced average call duration through efficient problem-solving techniques and clear communication skills.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure repeat business.
- Increased service quality by diligently documenting customer interactions and feedback.
Call Center Representative
IQor
06.2020 - 04.2023
Education
High School - undefined
Meridian High School
05.2020
Skills
- I’m a extremely outgoing young lady who is willing to work I am responsible, motivated and educated
- Excellent communication skills both oral and written
- Love showing empathy and willingness to help
- Great customer service
Timeline
Tier 1 Agent
Teleperformance USA
10.2023 - 11.2024
Call Center Representative
IQor
06.2020 - 04.2023
High School - undefined
Meridian High School