Dominique Thomas
Waco
Overview
8
8
years of professional experience
Work History
Tier 1 Agent
FEMA
08.2024 - Current
- Effective in document management as well as skilled with Microsoft office experience
- Have the ability to type 45 WPM
- Experienced in organizing orders placed by veterans
- Ability to process paperwork and maintain confidentiality of documents
- Customer service oriented
- Skilled in daily activity reports
- Good communications within co workers and management
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Streamlined communication between customers and technical teams for timely issue resolution.
Material Handler 1
Aafes
07.2017 - 12.2023
Education
High School Diploma -
La Vega High School
Waco, TX05.2016
Skills
- Goal oriented
- Microsoft office
- Call center experience
- Shipping procedures
Timeline
Tier 1 Agent
FEMA
08.2024 - Current
Material Handler 1
Aafes
07.2017 - 12.2023
High School Diploma -
La Vega High School