Breanna Dean

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Resolved guest inquiries and complaints with professionalism to maintain high service quality.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

• Facilitated with balance transfers for customer accounts.
• Collaborated with team members to resolve complex transfer issues and provide exceptional service.

• Handled guest inquiries and complaints, ensuring prompt resolution for exceptional dining experience.
• Answered customer questions about hours, seating, and menu information.

• Assisted customers in selecting footwear, enhancing the shopping experience through personalized service.
• Maintained knowledge of current promotions and sales to effectively communicate with customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Completed over 90 credit hours of classes.