Breanna De Camp
Fresno,CA
Summary
Detail-oriented professional with strong skills in patient care and specimen handling. Committed to ensuring data accuracy and HIPAA compliance while enhancing donor engagement.
Professional with strong background in donor services, skilled in relationship-building, data management, and donor retention strategies. Proven ability to collaborate effectively within teams and adapt to changing requirements. Highly focused on achieving measurable results and ensuring donor satisfaction, with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Donor Service Specialist
Central California Blood Center
Fresno, CA
01.2025 - Current
- Processed donor information efficiently to enhance data accuracy and streamline operations.
- Coordinated donor appointments, optimizing scheduling for maximum participation and resource utilization.
- Assisted in training new staff on donor service protocols and operational best practices.
- Responded promptly to donor inquiries, ensuring high levels of satisfaction and engagement.
Receptionist
Traffic Deopt
Clovis Ca
04.2023 - 01.2025
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies inventory, coordinating timely replenishment with vendors.
- Handled multi-line phone system, directing calls to appropriate staff and addressing inquiries effectively.
- Developed and maintained filing systems for client records, enhancing information retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
COVID-19 Tester
Work Health Soultions
Merced, CA
01.2023 - 04.2023
- Conducted COVID-19 testing to ensure community health and safety.
- Administered nasal swab tests with precision and care.
- Maintained accurate records of test results for tracking and analysis.
- Collaborated with healthcare professionals to streamline testing processes.
- Implemented best practices for infection control during testing sessions.
- Educated patients on testing procedures and post-test protocols.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
Specimen Processor
GenTech
Merced, CA
09.2021 - 05.2022
- Processed and labeled biological specimens with 100% accuracy to ensure proper identification and tracking.
- Maintained inventory of laboratory supplies, ensuring availability for uninterrupted workflow.
- Operated centrifuges and analytical equipment, adhering to safety protocols and standard operating procedures.
- Collaborated with laboratory personnel to streamline specimen handling processes, enhancing overall efficiency.
Education
High School Diploma -
Sanger High School
Sanger, CACPT-1 - Certified Phlebotomy Technician
California Institute of Medical Science
Clovis, CA06.2020
Skills
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- Data entry
- Recording data
- Patient preparation
- Hemoglobin testing
- HIPAA
- Venipuncture and capillary puncture
Timeline
Donor Service Specialist
Central California Blood Center
01.2025 - Current
Receptionist
Traffic Deopt
04.2023 - 01.2025
COVID-19 Tester
Work Health Soultions
01.2023 - 04.2023
Specimen Processor
GenTech
09.2021 - 05.2022
High School Diploma -
Sanger High School
CPT-1 - Certified Phlebotomy Technician
California Institute of Medical Science