Breanna Frederick
Houston
Summary
Results-driven Manager known for high productivity and efficient task completion. Looking to branch into the tech industry to utilize my skills that earned me a 3.95 GPA in my Cybersecurity degree. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Manager
Inspire Brands
Spring
09.2023 - 01.2026
- Led team meetings to discuss operational strategies and enhance performance.
- Collaborated with cross-functional teams to streamline workflow processes.
- Managed inventory levels and ensured timely supply chain operations.
- Developed training programs to improve employee skills and efficiency.
- Oversaw daily operations to maintain high service standards in restaurants.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
Training Coordinator
Carrabba's Restaurant
Spring
08.2018 - 10.2023
- Developed training materials for new staff onboarding at the restaurant.
- Coordinated training sessions to enhance service and culinary skills.
- Facilitated workshops on menu knowledge and customer service techniques.
- Assisted in mentoring new employees to ensure smooth integration into teams.
- Organized team-building activities to foster a positive work environment.
- Collaborated with management to identify training needs across departments.
- Evaluated employee performance before, during, and after training sessions.
- Assisted in designing, developing, and implementing new training methods and techniques.
Education
Associate of Applied Science - Cyber Security
University of St. Thomas
Houston, TX 08.2024 - 05.2026
Skills
- Cyber security
- Network troubleshooting
- Project management
- Customer service
- Team building
- Compliance management
- Safety procedures
- Data analysis
- Operations management
- Recruiting and interviewing
- Staff management
Timeline
Associate of Applied Science - Cyber Security
University of St. Thomas
08.2024 - 05.2026
Manager
Inspire Brands
09.2023 - 01.2026
Training Coordinator
Carrabba's Restaurant
08.2018 - 10.2023