Breanna Garcia
Lyons,IL
Summary
Experienced waitress/retail coordinator with exceptional customer service skills. Strong communication and multitasking abilities in fast-paced environments. Proven team player, collaborating effectively with colleagues.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Golf Pro Shop Assistant
Lagrange country club
Lagrange, IL
06.2026 - Current
- Assisted customers in selecting golf equipment and apparel.
- Processed transactions and managed cash register operations.
- Maintained organized displays of merchandise in the pro shop.
- Provided information on club services, memberships, and events.
- Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
- Process and manage invoices, ensuring accuracy and timely submission of payments and documentation.
- Communicate professionally with members, vendors, and staff to address questions and resolve issues.
Banquet Server
Lagrange country club
Lagrange, IL
03.2026 - Current
- Served food and beverages promptly during events while maintaining high service standards.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Responded to guest inquiries and provided excellent customer service throughout events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Created a warm atmosphere by greeting guests promptly. upon arrival and provided assistance throughout the event.
- Maintained cleanliness and organization of banquet areas before, during, and after events.
- Set up banquet spaces according to event specifications and client requests.
Bartender, waitress
Olive Garden
North Riverside
03.2022 - 12.2025
- Crafted and served diverse cocktails and beverages, enhancing customer satisfaction and overall experience.
- Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery of food and drinks.
- Developed relationships with regular customers, fostering a welcoming atmosphere that encouraged repeat visits.
- Adapted to fast-paced environments, successfully managing multiple tasks while maintaining high service standards.
- Demonstrated strong communication skills while engaging with guests and delivering personalized service.
- Engaged with guests and delivered personalized service, strengthening customer connections and satisfaction.
Camp counselor
North riverside parks & recreation
North Riverside
06.2021 - 07.2022
- Facilitated engaging educational activities for children, promoting inclusivity and enhancing camper experience.
- Provided guidance and mentorship to campers, helping them to develop social and interpersonal skills.
- Guided and mentored campers, supporting development of social and interpersonal skills through interactive experiences.
- Conducted safety drills and ensured compliance with health and safety regulations
- Planned and executed field trips, coordinating logistics and ensuring camper safety throughout all activities.
Retail coordinator
Tj maxx
Countryside
03.2021 - 02.2022
- Coordinated daily retail operations, enhancing customer satisfaction and contributing to sales performance.
- Trained and mentored new staff on sales techniques and customer service standards, fostering a high-performance team.
- Established key performance indicators to monitor team success and guide continuous improvement initiatives.
Education
GED
Cicero, ILSkills
- Customer service
- Cash handling
- Inventory management
- Problem Solving
- Conflict Resolution
- Communication Skills
Certification
Basset certification
Timeline
Golf Pro Shop Assistant
Lagrange country club
06.2026 - Current
Banquet Server
Lagrange country club
03.2026 - Current
Bartender, waitress
Olive Garden
03.2022 - 12.2025
Camp counselor
North riverside parks & recreation
06.2021 - 07.2022
Retail coordinator
Tj maxx
03.2021 - 02.2022
GED