Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Breanna Gibson

Richfield,NC

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

Nona Louise
Locust , NC
06.2018 - Current
  • Recruited, interviewed and hired qualified candidates for open positions.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Resolved customer complaints in a timely manner with a focus on satisfaction.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Developed strategies for increasing sales and improving customer service.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Conducted regular meetings with team members to discuss progress towards objectives.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Master of Arts - Adult Education

East Carolina University
Greenville, NC
12-2023

Bachelor of Science - Human Nutrition & Dietetics

University of North Carolina At Greensboro
Greensboro, NC
05-2021

Associate of Science - Transfer Degree

Stanly Community College
Albemarle, NC
05-2018

Skills

  • Marketing
  • Customer Service
  • Business and Operations Management
  • Strategic Planning
  • Inventory Management
  • Production

Certification

  • Certification in College Instruction ECU 2023

Accomplishments

  • Presidents List SCC
  • Deans List UNCG
  • Maintained 4.0 for my entire time at ECU

References

References available upon request.

Timeline

Operations Manager

Nona Louise
06.2018 - Current

Master of Arts - Adult Education

East Carolina University

Bachelor of Science - Human Nutrition & Dietetics

University of North Carolina At Greensboro

Associate of Science - Transfer Degree

Stanly Community College
Breanna Gibson