Breanna Greer
Port Huron,United States
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Travel Sterile Processing Technician
Henry Ford West Bloomfield Hospital
West Bloomfield, Michigan
06.2025 - 09.2026
- Assisted in assembling and packaging sterile products, ensuring readiness for surgical procedures.
- Prepared trays, instrument packs, and surgical sets, supporting efficient surgical operations.
Certified Travel Sterile Processing Technician
Hurley Medical Center
Flint, MI
09.2025 - 04.2026
- Sterilized surgical instruments and medical equipment following safety protocols.
- Collaborated with healthcare staff to fulfill instrument requests promptly.
- Sterilized surgical instruments using autoclaves and chemical processes.
- Inspected equipment for cleanliness and proper functioning before use.
- Organized and maintained sterile supply inventory for efficient access.
Certified Sterile Processing Technician
McLaren Port Huron Hospital
Port Huron, MI
09.2013 - 01.2026
- Cleaned and sanitized instruments to ensure readiness for sterilization and patient safety.
- Facilitated departmental initiatives to achieve productivity standards and adapt to flexible staffing needs.
Remote Medical Coding Specialist
Medstar Ambulance
Clintion Township, MI
10.2023 - 05.2025
- Analyzed medical records for accurate coding and compliance with regulations.
- Reviewed patient information to ensure proper documentation and coding accuracy.
Customer Support Specialist
Ally Financial Inc.
Detroit, Michigan
11.2020 - 01.2022
- Communicated with clients regarding outstanding balances and payment options.
- Analyzed credit reports to assess risk and determine collection strategies.
- Resolved disputes by coordinating with customers to address concerns effectively.
Billing Specialist
Tri Hospital EMS
Port Huron, MI
11.2018 - 02.2020
- Processed emergency medical service billing claims, ensuring accuracy and compliance to minimize delays.
- Verified insurance information to maintain compliance and accuracy, reducing claim rejections.
- Managed patient accounts, facilitating timely billing and collections to enhance cash flow.
Education
Associate of Applied Science -
St. Clair Community College
Port Huron, MI08-2020
Skills
- Conflict resolution
- Payment negotiation
- Account management
- Effective communication
- Debt settlement
- Documentation
Certification
Certified Sterile Processing Technician
Timeline
Certified Travel Sterile Processing Technician
Hurley Medical Center
09.2025 - 04.2026
Certified Travel Sterile Processing Technician
Henry Ford West Bloomfield Hospital
06.2025 - 09.2026
Remote Medical Coding Specialist
Medstar Ambulance
10.2023 - 05.2025
Customer Support Specialist
Ally Financial Inc.
11.2020 - 01.2022
Billing Specialist
Tri Hospital EMS
11.2018 - 02.2020
Certified Sterile Processing Technician
McLaren Port Huron Hospital
09.2013 - 01.2026
Associate of Applied Science -
St. Clair Community College