Breanna Herring
Wichita,KS
Summary
Dynamic team leader with a proven track record in enhancing guest satisfaction and operational excellence. Skilled in problem-solving and safety compliance, ready to drive impactful results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Amazon Delivery Driver
Daval Express, LLC
Riverside, Missouri
04.2026 - 08.2026
- Delivered packages to various locations within established timelines, ensuring customer satisfaction.
- Followed established routes while adapting to traffic and road conditions to optimize delivery schedules.
- Loaded and unloaded delivery vehicles with precision, maintaining package integrity during transit.
- Conducted regular vehicle inspections to ensure safety and maintenance compliance.
Front of Hosue Team Leader
Chick-Fil-A Ward Parkway
Kansas City, Missouri
08.2023 - 04.2026
- Led team in executing daily front of house operations, enhancing overall service quality.
- Managed guest interactions to foster a welcoming atmosphere and enhance dining satisfaction.
- Resolved customer complaints and feedback promptly, improving guest retention and loyalty.
- Trained new staff on customer service and operational procedures.
- Maintained cleanliness and organization of dining area and workstations.
- Handled cash transactions accurately during shifts, including cashing up at the end of shifts.
- Conducted regular performance reviews with the team.
Front of House Crew
Spangles
Wichita, Kansas
07.2022 - 07.2023
- Provided exceptional customer service in fast-paced restaurant environment.
- Coordinated with team members to maintain efficient workflow during shifts.
- Trained new crew members on daily operations to enhance team readiness.
- Implemented company policies to consistently uphold customer satisfaction.
- Prepared and served food items following health and safety standards.
- Maintained cleanliness of dining area and kitchen spaces regularly.
- Executed opening and closing procedures for the restaurant, ensuring readiness for service. such as setting up workstations, cleaning surfaces and restocking supplies.
KidZone Attendant
Greater Wichita YMCA
Wichita, Kansas
04.2021 - 04.2022
- Supervised children's activities in a safe and engaging environment.
- Facilitated group games and structured play to promote teamwork and skill development among various age groups.
- Monitored interactions, fostering positive social behavior and conflict resolution skills among children.
- Established and maintained safe a safe play environment for children.
- Facilitated check-in process for children and parents at the beginning of each session. and check-out procedures for children and parents.
- Maintained cleanliness and organization of play areas and equipment.
- Communicated effectively with parents regarding program updates and child needs.
- Collaborated with team members to develop engaging program offerings and activities that enrich children's experiences.
Education
High School Diploma -
Wichita High School East
Wichita, KS05-2023
Skills
- Vehicle inspection
- Package handling
- Route optimization
- Time management
- Weather adaptability
- Attention to detail
- Valid driver's license
- Positive attitude
Timeline
Amazon Delivery Driver
Daval Express, LLC
04.2026 - 08.2026
Front of Hosue Team Leader
Chick-Fil-A Ward Parkway
08.2023 - 04.2026
Front of House Crew
Spangles
07.2022 - 07.2023
KidZone Attendant
Greater Wichita YMCA
04.2021 - 04.2022
High School Diploma -
Wichita High School East