Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Stay at Home Mother
Self Employed Services
Yelm, WA
05.2019 - Current
In the last five years, I have been a stay-at-home mother. In this time, I took care of my son and created many new hobbies. A few of these hobbies include gardening, canning, chicken tending, baking, and hiking. I also taught preschool to my son and another child, while watching multiple school-age children throughout the week.
Bank Teller
KeyBank
Yelm, WA
03.2015 - 04.2019
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Performed cash handling duties including counting currency, coins and checks.
Researched customer inquires regarding their accounts using internal banking systems.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Resolved customer disputes promptly in accordance with bank policies and procedures.
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Followed strict compliance guidelines when completing financial transactions for customers.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Delivered exceptional service to customers in person or over telephone.
Identified transaction errors when debits and credits did not balance.
Received and counted daily inventories of cash, drafts and checks.
Education
High School Diploma -
Clover Park High School
Lakewood, WA
06-2014
Skills
Proficient with View Direct (Document Application Suit
Responsible for branch TGS2 request (Account Maintenance)
Experience with monthly supply ordering
Experience with Cognos
Vault management
ADA/ATM Monthly Audit
Sales and referrals 100-300%
Diligent to complete all assigned tasks in a timely manner
Willingness to be challenged and take on multiple tasks at a time