Breanna Hiner

Cath Experience:

• Assisted by scrubbing in and circulating with left and right heart catheterizations, coronary angiography, and percutaneous interventions.
• Prepared sterile instruments and supplies for each procedure efficiently.
• Assisted in preparing equipment for cardiac catheterization procedures.
• Monitored vital signs before, during, and after cardiac catheterization procedures.
• Ensured compliance with hospital policies related to infection control, radiation safety, and hazardous waste management.
• Monitored ECG and recognized arrhythmias during procedures.
• Ensured radiation safety compliance for staff and patients

EP experience:

• Experience with CARTO and Synsis
• Assisted in patient prep for electrophysiology studies.
• Monitored patient vital signs throughout the electrophysiology procedure.
• Prepared equipment for EP procedures including setting up monitors, obtaining supplies and selecting appropriate mapping systems.
• Assisted in the implantation of pacemakers, defibrillators and other cardiac devices.
• Scrubbed in for ablation procedures for SVT, AFib, and VT as well as EP studies.

• Mixed cocktails and beverages based on customer preferences and bar recipes.
• Provided excellent customer service while managing multiple drink orders efficiently.
• Maintained cleanliness and organization of the bar area during busy shifts.
• Assisted in training new bartenders on drink preparation and customer engagement.
• Engaged with guests to promote daily specials and create a welcoming atmosphere.
• Performed opening and closing duties including restocking supplies.
• Resolved customer complaints in a professional manner.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Effectively multitasked within fast-paced environment.

• Managed daily operations to ensure consistent service quality and guest satisfaction.
• Trained and supervised staff to maintain high performance standards.
• Resolved customer complaints in a professional manner to maintain positive relationships with guests.
• Supervised and trained staff in customer service, food handling, and safety protocols.
• Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
• Prepared employee schedules to maintain appropriate staffing levels during peak periods.
• Assisted with kitchen preparation during peak times as needed.
• Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
• Coached staff on strategies to enhance performance and improve customer relations.

• Assisted in training new staff on menu knowledge and service standards.
• Maintained cleanliness and organization in dining and service areas.
• Provided excellent customer service to ensure satisfaction.
• Took orders from customers accurately and in a timely manner.
• Assisted in training new servers.
• Stocked service areas with supplies during slow periods.
• Assisted in creating a positive learning environment for all trainees.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.