At my previous job I was offered Management positions by the Vice President of the company.
Overview
15
15
years of professional experience
Work History
Sr. Assistant Manager
Security Finance Corp
08.2018 - 07.2023
I take applications for loans, and approved or denied them based on the SAWS
I work on collection calls, electronic apps, online leads, and work delinquent accounts
I'm certified to do taxes through the IRS
We do taxes year round, busiest during the months of Jan-May
Ive gained awards and bonuses for:
Lowest slow file
Lowest percent bad debt
Top Tax Office if the Year (4years)
Many more awards and acknowledgments
Le-Vel/Thrive Promoter
Le-Vel
05.2015 - 07.2016
Promote health and wellness, sales nutritious products to the audience of 18 and older
Meet sales and bonuses, train the promoters that have signed up under me, and help customers place orders
Accomplishments: Met my VIP 800 bonus as well as my VIP 1600
Have promoters signed up under me and they have also reached their goals in sales to receive bonuses
Secretary/Floater
Andalusia Neurology
08.2015 - 11.2015
To work hours 8am-4pm, and to show up 15 minutes early
My daily tasks included: Assisting the Physician, Patient care (Vitals, Rooming Pts and Moving Pts to different rooms for testing), Cleaning rooms and Lysol everyday areas in the office, Ordering Tests for Pts (getting Authorizations from insurance companies and Scheduling Test at the Pts convince at nearby hospitals), Medical Records (typing progress notes and faxing them over to the PCP[Primary Care Physician]), filing files, Calling inRX(prescriptions), Making followup appointments, answering phone calls, and keeping my desk organized and sanitary
Accomplishments: I was able to come in and help the office catch up and organize files so that none were left for the following day
I was able to help and lessen the load for the other workers.
Cleaning Supervisor/Director
03.2014 - 08.2014
Worked with a cleaning crew from Andalusia, AL
We drove from Andalusia to Miramar Beach, Destin, and San Destin, Florida areas
We supplied our own cleaning supplies and arrived on time and finished each job in a timely manner
We've cleaned everything from 1 bedroom condos to 6 bedroom beach houses.
Secretary/Receptionist
Richardson Accounting
01.2012 - 04.2014
Answer phone calls, make appointments, handle files and organize, work with Excel on the computer, copy information, fax information, and run errands
Accomplishments: received a raise the second year working
Sales Associate
Maurices
04.2013 - 07.2013
Fixing window displays, greeting every customer, making purchases, making returns, ordering online for products that wasn't in the store, calling customers to pick up orders, making markdowns, cleaning dressing rooms, closing down the store and dropping money in the safe at the bank, and making sure all lights are turned off and doors are locked
Accomplishments: reaching my goal in sales
Head Concessionaire
City of Andalusia
04.2008 - 07.2013
Train new coming employees on what to do, take orders, cook and prepare food, open the stand and close the stand, put away the money that was earned throughout the day, handle customer complaints, and help when a player is hurt/injured
Accomplishments: moved to head concessionaire
Call Center Agent
Sitel
10.2011 - 02.2012
To resolve complications with customers and Walmart store associates
To make call backs; as well as, answer phone calls through an automatic calling system
I handled escalated phone calls and made 100 on my customer satisfaction reports
Accomplishments: 100 on C-Sat, was moved up to a L2/Walker, and met my times for hold time and call time.
Education
Associates in Science - Biology
LBW Community College
Andalusia, AL
01.2015
Advanced Diploma -
Andalusia High School
Andalusia, AL
01.2011
Skills
Medical Terminology (Less than 1 year)
Assistant Manager Experience
Office Administration
Additional Information
Open to learn more and expand my knowledge in the science field as well as business.