Breanna Johnson
Americas Car-Mart
Sapulpa
8
years of professional experience
I have a proven track record in account management and customer engagement. Expert in collections and data-driven decision making, I foster strong client relationships, enhancing satisfaction and retention. Recognized for increasing office efficiency and achieving organizational goals through proactive teamwork and effective communication.
Work History
Sr Account Representative
2 Years 5 Months- Managed client accounts, ensuring timely resolution of inquiries and issues.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Processed payment transactions with accuracy and efficiency, ensuring timely completion of financial operations.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Increased overall office efficiency with diligent management of daily tasks.
Assistant
2 Years 4 Months- Assisted in developing marketing materials to enhance brand visibility and engagement.
- Managed communication between departments, ensuring timely updates on project statuses and requirements.
- Monitored project timelines and deliverables, ensuring alignment with organizational goals and objectives.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
Office/ Operations
2 Years 5 Months- Preformed office operations for increased efficiency through organized scheduling and accurate record keeping.
- Supported office operations by performing various administrative tasks, including data entry, filing.
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Maintained timely and accurate data entry, contributing to an organized and efficient workflow.
- Administered payroll, accounting and purchasing.
- Organized invoice and cash receipts, sales agreements and client cost confirmation.
Education
High School Diploma
Skills
Sales presentations
Data-driven decision making
Collections expertise
Goal oriented
Account reconciliation
Customer engagement
Account management
Timeline
Sr Account Representative
Americas Car-Mart
03.2024 - CurrentRead More
Assistant
Vagabonds Inc.
07.2021 - 11.2023Read More
Office/ Operations
Security Specialized Transportation
01.2019 - 06.2021Read More
Kellyville High School
High School Diploma
Read More