Breanna K. Williams
Brooklyn
Summary
Dynamic sales professional with over 15 years in luxury retail and team leadership. Expertise in engaging customers through consultative selling and personalized product recommendations, resulting in high brand loyalty. Proven track record of exceeding sales goals and creating memorable shopping experiences that drive customer engagement.
Overview
16
16
years of professional experience
Work History
Certified Optical Supervisor
Warby Parker
Brooklyn
10.2025 - Current
- Lead and coach a high-performing sales team while delivering exceptional customer experiences.
- Guide customers through product selection using consultative selling techniques.
- Translate technical product information into engaging, easy-to-understand recommendations.
Eyewear Consultant
MyEyeDr.
Brooklyn
11.2023 - 05.2025
- Provided tailored product recommendations to enhance customer experience across multiple store locations.
- Fostered customer loyalty through exceptional service and in-depth product knowledge.
- Facilitated billing processes for vision plans, ensuring accuracy and compliance. and patient pre-screening.
Sales Associate
Robert Marc NYC
New York
09.2021 - 11.2022
- Delivered luxury shopping experiences through personalized product recommendations.
- Resolved customer concerns, enhancing customer satisfaction and loyalty.
- Earned American Board of Opticianry (ABOC) Certification.
Store Manager
SEE Eyewear
Brooklyn
05.2014 - 09.2021
- Named 'Manager of the Year' in consecutive years; helped achieve over $1 million in annual sales.
- Recruited, trained, and led a team while overseeing daily operations, merchandising, and inventory.
- Hosted promotional trunk shows and live events, enhancing customer engagement and driving sales.
- Recruited and trained a team, overseeing daily operations, merchandising, and inventory management.
Assistant Manager
MOSCOT
New York
10.2010 - 05.2014
- Promoted twice for outstanding leadership and sales performance.
- Trained staff, led team meetings, executed brand promotions, and coordinated special events to enhance team engagement and brand visibility.
- Assisted in managing daily store operations and staff scheduling.
- Collaborated with team to enhance customer service and product knowledge.
- Trained new employees on company policies and sales techniques.
Education
Bachelor of Fine Arts (B.F.A.) - Acting
Howard University
Washington, DC05.2005
Skills
- Client Consultation
- Sales Presentation
- Product presentations
- Customer interaction
- Optical Sales
- Consultative selling
- Sales planning
- Team Leadership
- Promotional Events
- Brand Representation
- Brand advocacy
Additional Highlights
- 15+ years of consultative sales and customer engagement
- Professional acting background with strong presentation and improvisation skills
- Experience serving VIP and celebrity clientele
- Proven record of exceeding sales goals and building long-term customer relationships
Timeline
Certified Optical Supervisor
Warby Parker
10.2025 - Current
Eyewear Consultant
MyEyeDr.
11.2023 - 05.2025
Sales Associate
Robert Marc NYC
09.2021 - 11.2022
Store Manager
SEE Eyewear
05.2014 - 09.2021
Assistant Manager
MOSCOT
10.2010 - 05.2014
Bachelor of Fine Arts (B.F.A.) - Acting
Howard University