Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Laubenheimer

Milwaukee,WI

Summary

I am a Skilled Mental Health Technician with Psychology degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Patient-focused Metal Health Technician offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Mental Health Tech

Rogers Behavioral Health
09.2022 - Current
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Supported patient confidentiality in accordance with HIPAA regulations.

Pharmacy Tech

Health Direct Pharmacy
08.2020 - 09.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.

Pharmacy Tech

CVS Pharmacy
04.2016 - 08.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.

Education

Associate of Science - General Studies

University of Wisconsin - Milwaukee
Milwaukee, WI

Master of Arts - MFT (Marriage And Family Therapy)

National University
San Diego, CA

Bachelor of Arts - Psychology

University of Wisconsin - Milwaukee
Milwaukee, WI
05.2022

Skills

  • Clinical Documentation
  • Medication Administration
  • Crisis Intervention
  • Treatment Planning
  • Progress Monitoring
  • Borderline Personality Disorder Interventions
  • Psychiatric Medication Knowledge
  • Schizoid Personality Disorder Support
  • Behavioral Management
  • Autism Spectrum Understanding
  • Dependent Personality Disorder Guidance
  • Avoidant Personality Disorder Techniques
  • Antisocial Personality Disorder Management
  • De-escalation Techniques
  • Active Listening
  • Suicide Prevention
  • Personality Disorder Familiarity
  • Bipolar Disorder Knowledge
  • Trauma-Informed Care
  • Recovery Support
  • Post-Traumatic Stress Disorder Assistance
  • Dialectical Behavior Therapy Basics
  • Depression Support
  • Conflict Resolution
  • Patient Safety Management
  • Behavior Management
  • Sexual Assault Support
  • Psychosocial Rehabilitation
  • Anxiety Management

Timeline

Mental Health Tech

Rogers Behavioral Health
09.2022 - Current

Pharmacy Tech

Health Direct Pharmacy
08.2020 - 09.2022

Pharmacy Tech

CVS Pharmacy
04.2016 - 08.2020

Associate of Science - General Studies

University of Wisconsin - Milwaukee

Master of Arts - MFT (Marriage And Family Therapy)

National University

Bachelor of Arts - Psychology

University of Wisconsin - Milwaukee
Breanna Laubenheimer