Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Middleton

Goose Creek,SC

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Program Assistant

HealthTrust Workforce Solutions
07.2021 - Current
  • Responsible for being the primary administrative liaison between HealthTrust Workforce Solutions and Nurses Provides
    status updated to VPThis may include: Validating Local Contract Openings by market Searched WF 2.0 for nurses to
    appropriately contact to match to a Local Contract opening
  • Review candidates resumes to ensure requirements are met Provide guidance and be a process/technology
    resource for internal departments Reporting and Analytics
  • Meets and manages expectations from nurses Maintains confidentiality and appropriate access of all employee
    information Participates in department meetings to accurately report on the status.
  • Scheduled interviews between the hiring manager and potential candidates.
  • Maintained a database of applicant information and tracked open requisitions.
    Conducted phone screens with potential applicants and evaluated their qualifications.
  • Developed job postings and advertised positions to attract qualified candidates.

Office Manager

Helping Hand Clinic
04.2018 - 06.2021
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Reviewed files and records to obtain information and respond to requests.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Assistant General Manager

Days Inn By Wyndham
03.2016 - 05.2018
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping,
  • Met business targets with streamlined operations strategies.
  • Train team on Company standards, including but not limited to cleanliness, sanitation, appearance (environment and uniforms), service, and satisfaction.
  • Handled guest complaints and offered complimentary services for hardship cases.
  • Coordinated daily activities of front desk personnel to ensure smooth check-in and check-out processes for guests.
  • Assisted the Hotel Manager in developing and implementing effective strategies for improving guest satisfaction.

Education

Associate of Applied Science - Business Administration And Management

Miller-Motte Technical College

Skills

  • Operations Support
  • Operations Assistance
  • Budget Monitoring
  • Creative Problem-Solving
  • Operations Management
  • Recruiting and Interviewing
  • Business Administration
  • Staff Development
  • Sales Strategies
  • Cost Control

Timeline

Program Assistant

HealthTrust Workforce Solutions
07.2021 - Current

Office Manager

Helping Hand Clinic
04.2018 - 06.2021

Assistant General Manager

Days Inn By Wyndham
03.2016 - 05.2018

Associate of Applied Science - Business Administration And Management

Miller-Motte Technical College

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Breanna Middleton