Breanna Mouton
Beaumont,TX
Summary
Proven track record in enhancing customer experience and operational efficiency, notably at Infinite Beauty. Expert in customer service excellence and inventory management, I significantly reduced wait times and ensured high accuracy in transactions. My strong work ethic and communication skills have consistently fostered positive environments and boosted revenue through effective customer engagement and service.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Associate
Infinite Beauty
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Game Room Attendant
Main Event
01.2023 - 03.2024
- Assisted customers with redeeming tickets or points for prizes in a friendly manner.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Boosted Game Room revenue through effective up-selling of products and services.
- Memorized games and rules to facilitate positive entertainment experience.
- Facilitated smooth transitions between games by efficiently resetting equipment for new players.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
Games Associate
Urban Air
03.2021 - 12.2022
- Streamlined event scheduling processes through effective organization of tournament sign-ups, reducing wait times for participants significantly.
- Fostered a welcoming atmosphere for players of all skill levels through inclusive event planning and accommodating diverse gameplay interests.
- Managed inventory effectively, ensuring all games and supplies were readily available for customers when needed.
Education
Hardin Jefferson High School
Sour Lake, TXSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Order Taking
Timeline
Cashier/Sales Associate
Infinite Beauty
03.2024 - Current
Game Room Attendant
Main Event
01.2023 - 03.2024
Games Associate
Urban Air
03.2021 - 12.2022
Hardin Jefferson High School
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