Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Nelson

Benton,KY

Summary

  • Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
  • Outgoing student pursuing flexible employment with some weekend and evening shift options.

Overview

7
7
years of professional experience

Work History

Instacart Shopper

Instacart
Benton, KY
07.2024 - Current
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Prepared orders for delivery, including selecting items from shelves, bags and boxes.
  • Verified product quality and quantity against customer orders.
  • Processed payments accurately and efficiently.
  • Provided exceptional customer service throughout the shopping experience.
  • Resolved customer complaints quickly and professionally.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Ensured accuracy of orders by double checking contents before bagging each item.
  • Monitored expiration dates on items to guarantee freshness for customers.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Completed pickup and shopping orders for customers within local area.
  • Suggested comparable products to replace out-of-stock items.
  • Asked store associates for help locating missing products.

Elderly Caregiver

Independant
Benton, KY
08.2021 - 06.2023
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Assessed client's needs and developed individual care plans accordingly.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Communicated effectively with family members on progress of client's health condition.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Responded quickly in emergency situations in a calm manner.
  • Provided emotional support during end-of-life transitions.
  • Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding to prevent infection.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.

Assistant Store Manager

MAPCO Mart
Nashville, TN
07.2017 - 11.2018
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

High School Diploma -

Marshall County High School
Benton, KY
05-2015

Associate of Arts - Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Product picking
  • Reading Comprehension
  • Strong Work Ethic
  • Vehicle upkeep
  • Verifying Order Accuracy
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Flexible Schedule
  • Grammar
  • Product Knowledge
  • Customer Relations
  • Goals and performance
  • Incident Reports
  • POS Systems
  • Problem-Solving
  • Time Management
  • First-aid and CPR
  • Compassionate patient care
  • Patient awareness
  • Medication Management
  • Observational skills
  • Compassionate Caregiving
  • Personal hygiene
  • Light Housekeeping
  • Toileting assistance

Timeline

Instacart Shopper

Instacart
07.2024 - Current

Elderly Caregiver

Independant
08.2021 - 06.2023

Assistant Store Manager

MAPCO Mart
07.2017 - 11.2018

High School Diploma -

Marshall County High School

Associate of Arts - Psychology

Southern New Hampshire University

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Breanna Nelson