Breanna Pennywell
Shreveport ,LA
Summary
Dedicated delivery driver with a proven track record at FedEx, excelling in efficient route navigation and timely package delivery. Recognized for strong teamwork and attention to detail, ensuring compliance with safety standards. Skilled in GPS and route planning, consistently achieving high customer satisfaction through reliable service and effective communication.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Ryder Logistics
Shreveport
09.2023 - Current
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Loaded and unloaded packages, adhering to weight distribution guidelines.
- Communicated with dispatch regarding delivery updates and route changes.
Delivery Driver
FedEx
Shreveport
06.2018 - 09.2022
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Loaded and unloaded packages, adhering to weight distribution guidelines.
- Communicated with dispatch regarding delivery updates and route changes.
Assembly Line Worker
Ronpack
Shreveport, LA
02.2016 - 05.2018
- Operated machinery to assemble packaging products efficiently and according to specifications.
- Conducted quality checks on finished goods to ensure compliance with company standards.
- Collaborated with team members to maintain smooth workflow and meet production targets.
- Assisted in troubleshooting equipment issues to minimize downtime during production runs.
- Maintained cleanliness and organization of work area in adherence to safety protocols.
Customer Service Representative
Teleperformance
Shreveport, LA
02.2012 - 2015
- Assisted customers in resolving inquiries and issues via phone, email, and chat.
- Utilized CRM software to document customer interactions and track resolutions.
- Adapted to changing processes and procedures while maintaining service quality.
- Collaborated with team members to streamline communication and improve response times.
- Resolved escalated customer complaints with empathy and professionalism.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assembly Line Production Worker
Omni
Shreveport
01.2011 - 03.2012
- Operated assembly line machinery to ensure efficient production flow.
- Inspected products for quality assurance and adherence to specifications.
- Collaborated with team members to meet daily production targets.
- Maintained clean and organized workstations to promote safety standards.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Education
Respiratory Therapist
Southern University
Shreveport, LAHigh School Diploma -
Green Oaks High School
Shreveport, LA05.2010
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Safe driving
Loading and unloading
GPS and route planning
Heavy lifting
Order picking and processing
Shipping and packaging
Quality assurance
Timeline
Delivery Driver
Ryder Logistics
09.2023 - Current
Delivery Driver
FedEx
06.2018 - 09.2022
Assembly Line Worker
Ronpack
02.2016 - 05.2018
Customer Service Representative
Teleperformance
02.2012 - 2015
Assembly Line Production Worker
Omni
01.2011 - 03.2012
Respiratory Therapist
Southern University
High School Diploma -
Green Oaks High School