Breanna Prince

• Setting up vendor days with brands, and budtender education days between brands and budtenders to educate on products

• Creating weekly deals based on inventory and expiration dates

• Creating graphics for social media, website, and TV displays

• Handling customer concerns

• Accepting deliveries (checking packages, accepting in METRC, and Dutchie)

• Managing daily operations

• Managed daily cash handling, ensuring accuracy and security of transactions.
• Assisted in training new staff on operational procedures and customer service standards.
• Oversaw inventory management, maintaining stock levels and organizing product displays.
• Implemented loss prevention strategies, reducing shrinkage through effective monitoring.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Coordinated store opening and closing procedures to maintain operational efficiency.
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

• Developed and delivered training programs to enhance employee skills and knowledge.
• Collaborated with department heads to identify training needs and align initiatives with company goals.
• Evaluated training effectiveness through assessments and feedback, implementing improvements as necessary.
• Facilitated workshops and seminars on compliance, product knowledge, and customer service best practices.
• Managed onboarding process for new hires, ensuring smooth integration into company culture and operations.
• Mentored junior trainers, providing guidance on instructional techniques and program development strategies.
• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.

• Provided knowledgeable customer service to educate clients on cannabis products and benefits.
• Assisted customers in selecting appropriate strains based on individual needs and preferences.
• Maintained cleanliness and organization of dispensary, ensuring compliance with health regulations.
• Processed transactions efficiently using point-of-sale systems while handling cash and electronic payments.
• Collaborated with team members to enhance customer experience through effective communication and teamwork.
• Monitored inventory levels, restocked products, and reported discrepancies to management as needed.
• Engaged in ongoing product training to stay informed about new offerings and industry trends.
• Checked guests' photo identification for validity and age requirements.
• Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
• Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
• Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.

• Educated customers on product selection and effects of various cannabis strains.
• Assisted with inventory management to ensure optimal stock levels and product availability.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of sales floor and display areas.
• Collaborated with team members to create engaging promotional displays for new products.
• Monitored compliance with state regulations and company policies during operations.
• Recommended tailored solutions based on individual customer needs and preferences.
• Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
• Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
• Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.

• Implemented best practices for product storage and display to optimize sales potential and safety protocols.
• Restocked supplies and arranged displays.
• Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
• Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
• Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
• Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
• Read industry publications to maintain knowledge on current and future bud trends.
• Managed high volume of cash with accuracy.
• Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.

• Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
• Trained staff on food preparation techniques and safe handling practices.
• Managed inventory levels, reducing waste through effective stock rotation.
• Developed and implemented new menu items based on seasonal ingredients and customer feedback.
• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
• Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

• Delivered exceptional customer service to enhance dining experience.
• Accurately processed orders and managed transactions for efficient service.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining area for guest satisfaction.
• Adapted quickly to changing customer demands during peak hours.
• Handled customer inquiries and resolved issues promptly, ensuring retention.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

• Prepared ingredients by chopping, slicing, and dicing to ensure readiness for meal service.
• Assisted in maintaining kitchen cleanliness and organization, adhering to safety and sanitation standards.
• Operated kitchen equipment safely and efficiently, including grills, fryers, and mixers.
• Collaborated with culinary team to execute menu items consistently during peak hours.
• Monitored food stock levels, restocking supplies as needed to maintain operational efficiency.
• Supported lead cooks in meal plating and presentation for optimal customer satisfaction.
• Followed recipes meticulously to ensure quality and taste of dishes served to patrons.
• Adapted quickly to changing kitchen demands while maintaining high-quality food preparation standards.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
• Reduced food waste by properly storing ingredients and monitoring expiration dates.
• Followed orders from head chef to establish productive and timely preparation of meals.