Madison Gentile
Syracuse,NY
Summary
Decisive Marketing Manager driving company growth through creative and innovative strategies. Resourceful team leader skilled at analyzing market trends and customer needs to develop highly effective and targeted marketing campaigns. Successfully drives market share, brand recognition and revenue improvement.
Overview
7
7
years of professional experience
Work History
Marketing Manager
Amber Water Pros
Tully, NY
01.2024 - Current
- Increase brand awareness by developing and implementing strategic marketing campaigns
- Boost sales performance through the creation of advertising strategies
- Manage social media accounts for optimal audience engagement and increased online presence
Coordinator
Marshalls & Homegoods
Syracuse, NY
06.2021 - 01.2024
- Responsible for the front end/ returns counter, assisting associates to satisfy customers needs
- Ticket items/ discount items to provide excellent customer service
- Communicate and give direction to associates in departments to get tasks completed efficiently and on time.
Merchandise Associate
Marshalls & Homegoods
Syracuse, NY
12.2020 - 06.2021
- Cash out customer, providing the best customer service
- Sell store credit cards, encouraging customers to apply and save money
- Clean up departments to sustain an organized and neat store.
Server
Kelley’s Bar and Restaurant
Syracuse, NY
03.2019 - 03.2020
- Interact with customers in a positive manner to improve customer relations
- Communicate featured entrees on the menu to enhance the customer experience
- Restock any items in the pantry to sustain an organized workplace.
Hostess
Kelley’s Bar and Restaurant
Syracuse, NY
09.2016 - 03.2019
- Greeted tables by bringing extra place settings and water to improve customer satisfaction
- Cleaned tables to maintain an upstanding environment in the workplace
- Assisted co-workers by fulfilling responsibilities to allow smooth operation.
Education
Bachelor of Science in Marketing -
State University of New York (SUNY) College at Oswego
05.2023
Skills
- Branding
- Strategic Planning
- Customer Service
- Troubleshooting
- Communication
- Dining Customer Service
- Authorization
Community Service
- Church camp, Syracuse, NY, 08/2016, 08/2017
- The Junior Class Bottle Drive, Westhill high school, Syracuse, NY, 03/2018
Extracurricular Activities
Art Club, Westhill high school, Syracuse, NY, 09/2018, 05/2019 Concert Choir, Westhill high school, Syracuse, NY, 09/2016, 06/2019 Golf, Westhill high school, Syracuse, NY, 03/2016, 06/2018 Club Basketball Vice President (SUNY Oswego), Oswego, NY, 08/2019, 05/2023
Timeline
Marketing Manager
Amber Water Pros
01.2024 - Current
Coordinator
Marshalls & Homegoods
06.2021 - 01.2024
Merchandise Associate
Marshalls & Homegoods
12.2020 - 06.2021
Server
Kelley’s Bar and Restaurant
03.2019 - 03.2020
Hostess
Kelley’s Bar and Restaurant
09.2016 - 03.2019
Bachelor of Science in Marketing -
State University of New York (SUNY) College at Oswego
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