Breanna Rico
Leander
Summary
Hello I'm Bree! I am a results-driven college student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes. I am a enthusiastic Student with skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
4
4
years of professional experience
Work History
Shift Lead
Munch Munch Waffles & More
Leander
02.2024 - Current
- Supervised daily operations and ensured efficient workflow during busy shifts.
- Trained new staff on customer service and food preparation standards.
- Coordinated inventory management and maintained stock levels of supplies.
- Assisted in creating a positive dining experience for all customers.
- Implemented health and safety protocols in food handling processes.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Collaborated with management to improve operational efficiency and service quality.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Waitress
Sabino's pizza pub
Leander
04.2022 - 07.2023
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service to ensure repeat customers.
- Informed customers about specials, upselling additional food and drink items.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Stylist Sales Associate
Maurice's
Cedar Park
- Boosted sales by educating clients on merchandise, events and upcoming promotions.
- Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Resolved customer issues promptly by following established procedures for resolution.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH05-2023
Skills
- Safe Food Handling
- Customer Service
- Guest Relations Management
- Detail Oriented
- Quality Improvements
- Performance Testing
- Problem-Solving Skills
- Time Management
- Cultural Awareness
- Critical Thinking
- Dependable and Responsible
- Inventory management
- Shift leadership
- Staff supervision
- Workflow optimization
- Conflict resolution
- Upselling techniques
Affiliations
- I am a hobby enthusiast, I love to knit, crochet, play videos games, read, garden and cook.
- I have volunteered at youth sporting events, an animal shelter, and special events for churches and elementary schools.
Timeline
Shift Lead
Munch Munch Waffles & More
02.2024 - Current
Waitress
Sabino's pizza pub
04.2022 - 07.2023
Stylist Sales Associate
Maurice's
Bachelor of Science - Health Administration
Southern New Hampshire University