Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Breanna Rico

Breanna Rico

Leander

Summary

Hello I'm Bree! I am a results-driven college student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes. I am a enthusiastic Student with skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Overview

4
4
years of professional experience

Work History

Shift Lead

Munch Munch Waffles & More
Leander
02.2024 - Current
  • Supervised daily operations and ensured efficient workflow during busy shifts.
  • Trained new staff on customer service and food preparation standards.
  • Coordinated inventory management and maintained stock levels of supplies.
  • Assisted in creating a positive dining experience for all customers.
  • Implemented health and safety protocols in food handling processes.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Collaborated with management to improve operational efficiency and service quality.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Waitress

Sabino's pizza pub
Leander
04.2022 - 07.2023
  • Assisted other wait staff members in times of heavy customer traffic.
  • Provided excellent customer service to ensure repeat customers.
  • Informed customers about specials, upselling additional food and drink items.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.

Stylist Sales Associate

Maurice's
Cedar Park
  • Boosted sales by educating clients on merchandise, events and upcoming promotions.
  • Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Resolved customer issues promptly by following established procedures for resolution.

Education

Bachelor of Science - Health Administration

Southern New Hampshire University
Hooksett, NH
05-2023

Skills

  • Safe Food Handling
  • Customer Service
  • Guest Relations Management
  • Detail Oriented
  • Quality Improvements
  • Performance Testing
  • Problem-Solving Skills
  • Time Management
  • Cultural Awareness
  • Critical Thinking
  • Dependable and Responsible
  • Inventory management
  • Shift leadership
  • Staff supervision
  • Workflow optimization
  • Conflict resolution
  • Upselling techniques

Affiliations

  • I am a hobby enthusiast, I love to knit, crochet, play videos games, read, garden and cook.
  • I have volunteered at youth sporting events, an animal shelter, and special events for churches and elementary schools.

Timeline

Shift Lead

Munch Munch Waffles & More
02.2024 - Current

Waitress

Sabino's pizza pub
04.2022 - 07.2023

Stylist Sales Associate

Maurice's

Bachelor of Science - Health Administration

Southern New Hampshire University
Breanna Rico