Overview
Work History
Education
Timeline
Generic

Breanna Rinaldi

Bellevue,WA

Overview

2
2
years of professional experience

Work History

Customer Service Supervisor

Whole Foods Market Inc
08.2023 - Current
  • Responsible for all refunds, exchanges, and resolving customer issues, ensuring excellent customer service while doing so.
  • Managed transactions with customers while operating registers and POS.
  • Supervised and delegated tasks to cashiers.
  • Monitored and maintained cash register supply levels and held responsibility for all cash office-related duties.
  • Assisted in training of new cashiers.
  • Scheduled and oversaw proper execution of appropriate meal and rest breaks.
  • Promoted a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Provided timely, thorough, and thoughtful performance evaluations.
  • Maintained a clean and organized work area and monitored cleanliness standards in the restrooms and parking lots.

Ecommerce (In-Store Shopper) Supervisor

Whole Foods Market Inc
04.2023 - 08.2023
  • Reviewed the work forecasts and upheld productivity and utilization requirements to meet the objectives.
  • Coordinated work flow to ensure products are dispatched on time to meet online customer delivery time.
  • Scheduled and oversaw proper execution of appropriate meal and rest breaks.
  • Maintained awareness of in-store customer needs and directed team members as necessary to provide excellent customer service.
  • Directed and assigned job duties for team members.
  • Maintained an organized and clean work space.
  • Trained, audited, and supported team members to perform standard operating procedures.
  • Ensured team members had the proper tools to perform their jobs.
  • Participated in in-store shopping, taking necessary steps to ensure an efficient work-flow.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Head Cashier

Sprouts Farmer's Market
06.2022 - 04.2023
  • Ensured excellent customer service through proactively visiting registers and provided direction and support to cashiers and courtesy clerks.
  • Managed transactions with customers while operating registers and POS.
  • Assisted in potential customer assistance issues at the register.
  • Monitored and maintained cash register supply levels and held responsibility for all cash office-related duties.
  • Maintained visibility of the exit doors for security and loss prevention issues.
  • Maintained a clean and organized work area and monitored cleanliness standards in the restrooms and parking lots.
  • Scheduled and oversaw proper execution of appropriate meal and rest breaks.
  • Assisted in the training of new cashiers.

Education

High School Diploma -

Meadowdale High School
Lynnwood, WA
06.2021

Timeline

Customer Service Supervisor

Whole Foods Market Inc
08.2023 - Current

Ecommerce (In-Store Shopper) Supervisor

Whole Foods Market Inc
04.2023 - 08.2023

Head Cashier

Sprouts Farmer's Market
06.2022 - 04.2023

High School Diploma -

Meadowdale High School

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Breanna Rinaldi