Breanna Rodriguez
Los Angeles,CA
Summary
Dynamic Lead Operations Analyst with a proven track record at Intercon Security, enhancing business functions and integrating new hires. Expert in data analysis and problem-solving, with advanced skills in Salesforce and Microsoft Excel. Achieved significant operational improvements through effective multitasking and reporting.
Overview
8
8
years of professional experience
Work History
Lead Operations Analyst
Intercon Security
08.2020 - Current
- Led project teams focused on continuous improvement efforts across various business functions, achieving significant gains in effectiveness.
- Developed training programs for new hires, enhancing their skills and knowledge while accelerating their integration into the team.
- Created custom reports and visualizations to support decision-making processes.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Developed written documents and reports related to programs and operations.
Human Resources Assistant
LAUSD Beyond The Bell
06.2019 - 12.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
Office Assistant
Cal State University Los Angeles
05.2017 - 09.2018
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
No Degree - Criminal Justice
Platt College
1000 S Fremont Ave, Alhambra10-2022
Skills
- Salesforce
- Reporting skills
- Data analysis
- Time management
- Problem-solving abilities
- Multitasking
- Microsoft Excel / Word
- Data collection
- Microsoft sharepoint
Timeline
Lead Operations Analyst
Intercon Security
08.2020 - Current
Human Resources Assistant
LAUSD Beyond The Bell
06.2019 - 12.2020
Office Assistant
Cal State University Los Angeles
05.2017 - 09.2018
No Degree - Criminal Justice
Platt College
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