Richard Cervantes
Santee,United States
Summary
To work in an environment where I can use my, education, skills and work experience to meet or exceed the expectations of the company.
Motivated Field Supervisor proficiently manages personnel in variety of project scenarios. Facilitates successful operational procedures with insight into specific task requirements. Tactful communicator provides advantageous guidance toward ideal results.
Overview
30
30
years of professional experience
Work History
Field Supervisor
Intercon Security
03.2024 - Current
- Guided team through complex projects, breaking down tasks into manageable segments for better execution.
- Investigated issues and developed effective solutions.
- Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.
- Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Implemented safety protocols, significantly reducing workplace accidents.
- Conducted comprehensive site inspections to ensure compliance with regulatory standards.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Completed site checks and leveraged computerized applications to document or record findings.
Field Supervisor
Allied Universal
09.2023 - 03.2024
- Supervised field operations teams to complete projects within established timelines.
- Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
- Cultivated culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented digital reporting system, cutting down paperwork and improving record accuracy.
- Monitored employee performance for compliance with regulations and policies.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Completed site checks and leveraged computerized applications to document or record findings.
- Monitored field operations closely to ensure all activities aligned with company's strategic goals.
Store Manager
Zales - The Diamond Store
02.2021 - 08.2022
- Duties include: open and closing of store, deposit, training of all employee's, customer service, schedule's, drive daily sales.
Store Manager
Zales - The Diamond Store
11.2019 - 01.2022
- Duties Include: Store operations, Sales, Training of new employees, Customers service, inventory control, Audits, driving sales.
3rd Key Manager
Kay Jewelers
09.2014 - 03.2018
- Open and close store: Duties include daily operations sales, customer service, training, inventory control.
Owner
Reps on Kauai Food Distributor
01.1996 - 01.2013
- Created product distribution company of Frozen Foods, Dry Goods, Souvenir Items.
- Designed all marketing materials
- Trained and managed support staff
- Topped sales of $800,000 in the first 4 years
- Opened and maintained a customer base of 80 stores
- Implemented new schematics and resets based on customer requests
- Managed and audited all product inventory
- Sold company at a profit
Education
High School -
Fresno High School
Fresno, CA01.1980
Skills
- Salesforce (10 years)
- Account management (10 years)
- Research & Development (10 years)
- Management (10 years)
- Inside Sales (10 years)
- Negotiation (10 years)
- Recruiting (10 years)
- Purchasing (10 years)
- Site documentation
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Site inspection
- Organizational skills
- Team leadership
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: E-4
- May 1980 to September 1985
- Military police
Assessments
- Sales skills — Proficient
- March 2023
- Influencing and negotiating with customers
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Field Supervisor
Intercon Security
03.2024 - Current
Field Supervisor
Allied Universal
09.2023 - 03.2024
Store Manager
Zales - The Diamond Store
02.2021 - 08.2022
Store Manager
Zales - The Diamond Store
11.2019 - 01.2022
3rd Key Manager
Kay Jewelers
09.2014 - 03.2018
Owner
Reps on Kauai Food Distributor
01.1996 - 01.2013
High School -
Fresno High School