Breanna Sampson
Fort Lauderdale,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Children's Medical Association
03.2022 - 08.2024
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Administered vaccinations and medications under physician's orders, contributing to community health and wellness.
Customer Service Representative
Humana Insurance Company
12.2020 - 07.2021
- Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
Medical Assistant
Dr. Richard McClean
12.2019 - 12.2020
- Prepared lab specimens for diagnostic evaluation.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Education
No Degree - Medical Assistant Technician
Florida Career College
Miami, FL01-2020
High School Diploma -
Dillard High School
Fort Lauderdale, FL06-2017
Skills
- Phlebotomy
- Customer Service
- Medical terminology knowledge
- Specimens collection and processing
Timeline
Medical Assistant
Children's Medical Association
03.2022 - 08.2024
Customer Service Representative
Humana Insurance Company
12.2020 - 07.2021
Medical Assistant
Dr. Richard McClean
12.2019 - 12.2020
No Degree - Medical Assistant Technician
Florida Career College
High School Diploma -
Dillard High School
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