Breanna Scalcione
North Babylon,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Assistant Sales Manager
Habberstad BMW Of Bay Shore
05.2023 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Assisted sales team of 11 with completing customer transactions and managing issues.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
Automotive Biller
Habberstad BMW Of Bayshore
06.2019 - 05.2023
- Managed high volume of paperwork, ensuring accuracy and timeliness in processing vehicle registrations and title transfers.
- Streamlined billing processes by implementing efficient organizational systems and reducing errors.
- Collaborated closely with other departments to resolve transaction-related issues, improving overall customer service experience.
- Maintained up-to-date knowledge of state regulations to ensure compliance in all automotive transactions.
- Used data entry skills to accurately document and input statements.
Receptionist / Greeter
Habberstad BMW Of Bay Shore
12.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted finance department with credit approvals.
Server/Cashier/Trainer
Ralphs Italian Ices
07.2009 - 12.2017
- Served food and beverages promptly with focused attention to customer needs.
- Preformed opening and closing procedures.
- Trained new servers on guest services expectations, safety procedures, and restaurant protocols.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
- Hire and oversaw staff of 15 employees: assigning daily tasks and scheduling shifts.
Education
Bachelor of Science - Business Management
SUNY Farmingdale
Farmingdale, NY05.2015
Associate of Arts - Liberal Arts
Suffolk County Community College
Brentwood, NY12.2012
Skills
- Staff Management
- Customer Service
- Time Management
- Data Entry
Timeline
Assistant Sales Manager
Habberstad BMW Of Bay Shore
05.2023 - Current
Automotive Biller
Habberstad BMW Of Bayshore
06.2019 - 05.2023
Receptionist / Greeter
Habberstad BMW Of Bay Shore
12.2017 - 06.2019
Server/Cashier/Trainer
Ralphs Italian Ices
07.2009 - 12.2017
Bachelor of Science - Business Management
SUNY Farmingdale
Associate of Arts - Liberal Arts
Suffolk County Community College
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