Breanna Shaw
Piggott,AR
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
City Carrier
USPS
07.2022 - Current
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
Pharmacy Technician
Piggott Pharmacy
10.2021 - 07.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Certified Pharmacy Technician
Walmart Pharmacy
02.2021 - 10.2021
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
Cashier
Walmart
12.2017 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Piggott High School
Piggott, AR05.2016
Skills
- Proficient in Microsoft Excel, PowerPoint, and Word
- Leadership
- Customer Engagement
- Relationships and Rapport
- Drug Inventory Management
- Insurance Billing
- Patient Confidentiality
- Customer Assistance
- Complex Problem-Solving
- Recordkeeping
- Budget Administration
- Staff supervision
- Performance evaluation
References
- Shannon Haywood, Piggott Pharmacy, (870) 598-3183
- Savannah Pankey, Walmart Pharmacy, (870) 236-7785
- Mandy Rebstock, SEMO Drugs or Kennett, (573) 880-8880
Certification
- CPhT - Certified Pharmacy Technician
Timeline
City Carrier
USPS
07.2022 - Current
Pharmacy Technician
Piggott Pharmacy
10.2021 - 07.2022
Certified Pharmacy Technician
Walmart Pharmacy
02.2021 - 10.2021
Cashier
Walmart
12.2017 - 02.2021
High School Diploma -
Piggott High School
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