Breanna Winfield
Miami
Summary
Customer-focused Bank Teller with over 3 years of experience managing financial transactions and balancing cash drawers. Expertise in cash handling, fraud prevention, and cross-selling financial products while ensuring compliance with banking regulations. Committed to delivering accurate service and fostering strong customer relationships.
Overview
3
3
years of professional experience
12
12
Certifications
Work History
Bank Teller
We Florida Financial Credit Union
Miami
12.2022 - Current
- Process 100+ daily customer transactions including deposits, withdrawals, transfer, loan payments, and check cashing
- Maintained a balanced cash drawer with 100% accuracy at the end of each shift.
- Assist customers with account inquiries, debit card issues, online banking setup, and statement requests
- Recommended banking products such as savings accounts, credit cards, CDs, and money markets based on customer needs, enhancing customer satisfaction and engagement.
- Verifying customer identification and ensure compliance with banking policies and anti-fraud procedures
- Met monthly referral and customer satisfaction targets, directly contributing to branch performance and customer loyalty.
- Facilitated account openings for new checking, savings, and CD accounts, streamlining customer onboarding process.
- Maintained confidentiality of sensitive customer financial information.
Education
High School Diploma -
William H. Turner Technical Arts High School
Miami, FL06-2021
Skills
- Cash Handling & Drawer Balancing
- Transaction Processing
- Account Maintenance
- Fraud Detection
- Banking Compliance
- Risk assessment
- Teller Software/ Banking Systems
- Data Entry
- Microsoft Office
- Customer Service
- Cross-selling/ Referrals
- Problem Solving
Certification
Relationship Building (2023-2026)
Timeline
Bank Teller
We Florida Financial Credit Union
12.2022 - Current
High School Diploma -
William H. Turner Technical Arts High School